Oscar Villalobos
Lockbox Operator/ Receivables
Las Vegas,NV
Summary
Results-driven professional with experience at Western Alliance Bank, excelling in document processing and cash handling. Proven ability to enhance efficiency and reduce errors through teamwork and dependability. Recognized for delivering exceptional service and maintaining information security while managing tight deadlines. Committed to achieving high-quality outcomes in fast-paced environments.
Lockbox professional with proven track record in handling secure financial transactions and maintaining accurate records. Known for reliability and ability to adapt to dynamic work environments while consistently meeting deadlines. Skilled in data entry and problem-solving, contributing positively to team goals and objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Language
Work History
Lockbox Processor
Western Alliance Bank
Las Vegas, Nevada
01.2022 - Current
- Managed workload effectively under tight deadlines, ensuring prompt completion of assigned tasks without compromising quality standards.
- Reduced processing errors by consistently following established guidelines and procedures when handling client payments.
- Supported management by processing invoices and documents with consistent on-time delivery.
Courier
Western Alliance Bank
Las Vegas, NV
01.2018 - 01.2022
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Followed company policies and procedures during shift.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Verified package information to check for accuracy and completeness.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Sales Associate
Walmart
Las Vegas, NV
09.2014 - 01.2022
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Prepared merchandise for sales floor by pricing or tagging.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
High School Diploma -
Legacy High School
Las Vegas, United States07.2013
Skills
Deadline oriented
Document scanning
Information security4
Check processing
Cash handling experience
Numeric keypad proficiency
Dependability
Teamwork and collaboration
Timeline
Lockbox Processor
Western Alliance Bank
01.2022 - Current
Courier
Western Alliance Bank
01.2018 - 01.2022
Sales Associate
Walmart
09.2014 - 01.2022
High School Diploma -
Legacy High School
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