Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Shirley

Fishersville,VA

Summary

Client-focused mental health counselor with expertise in addressing emotional distress and substance abuse issues through targeted support and crisis management. Demonstrates a strong ability to develop customized treatment plans that promote resilience and recovery. Recognized for exceptional interpersonal skills and a compassionate approach that facilitates trust-building with clients. Aims to further enhance skills in therapeutic practices to improve client outcomes.

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

21
21
years of professional experience

Work History

Mental Health Support Worker/Patient Observer

Augusta Health Care
Fishersville, Virginia
04.2021 - 09.2024
  • Provided mental health support services to members and families.
  • Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
  • Participated in multidisciplinary team meetings to discuss patient care and progress.

Registered Medication Aide

The Retreat At Fishersville
Fishersville
04.2019 - 03.2021
  • Conducted monthly audits of controlled substances logs and narcotic counts, ensuring compliance with state regulations.
  • Provided education about drug actions, interactions, side effects and proper storage instructions to family members.
  • Researched medications to better understand properties and interactions with other drugs.

Cashier/Deli Clerk

The Country Store
11.2003 - 04.2019
  • Processed customer payments quickly and returned exact change and receipts.
  • Collected payments and provided accurate change.
  • Counted and balanced cashier drawers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Greeted customers promptly and responded to questions.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Stuarts Draft High School
Stuarts Draft, VA
06-1980

Skills

  • Client Support
  • Analytical Problem Solving
  • Inventory Management

Timeline

Mental Health Support Worker/Patient Observer

Augusta Health Care
04.2021 - 09.2024

Registered Medication Aide

The Retreat At Fishersville
04.2019 - 03.2021

Cashier/Deli Clerk

The Country Store
11.2003 - 04.2019

High School Diploma -

Stuarts Draft High School
Connie Shirley