Connie Smart

Butte College

Oroville, CA

03.2013 - 05.2024

Conducted pre-trip inspections of vehicles to ensure safety and compliance with regulations.
Maintained radio contact with dispatch personnel to receive instructions or report delays or passenger issues.
Performed minor maintenance tasks such as checking fluid levels and tire pressure.
Completed daily log sheets and trip reports detailing time on duty, miles driven, fuel usage.
Assisted disabled passengers in boarding and exiting the bus safely.
Kept vehicle clean inside and out by sweeping, mopping, vacuuming, washing windows.
Communicated professionally with passengers regarding routes and stops while providing customer service assistance.
Adhered to all traffic laws and regulations including speed limits, stop signs.
Assessed customer needs during trips in order to provide the best possible service experience.
Inspected bus before each shift to identify any mechanical issues that needed repair work prior to departure.
Responded quickly and efficiently to emergency situations such as medical emergencies or accidents involving the bus.
Followed established schedules for pick up and drop off points along designated routes.
Ensured proper loading and unloading procedures were followed at all times for the safety of passengers.
Attended regular training sessions related to new policies and procedures or updates in technology used within transit system.