Connie Truesdale
Career Counselor/Project Manager
Killeen,TX
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Career Counselor
Inverness Technologies
Fort Hood, TX
08.2018 - 03.2022
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Counseled over 80 client per week one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Maintained case files and documented actions.
- Scheduled new hire training, managed documentation and resolved initial concerns to support efficient on-boarding.
- Established and oversaw clear guidelines about procedures and success metrics.
- Helped students evaluate course choices and select relevant classes.
- Planned, implemented, monitored and assessed classroom instructional program.
Enrollment Counselor
University Of Phoenix
Killeen, TX
06.2009 - 06.2013
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Reached out to student applicants via calls, texts, emails and social media.
- Provided prospective or new students with information about educational and career planning, university resources and academic programs.
- Maintained 3,000 electronic student files.
- Helped students' complete applications and navigate admissions processes.
- Displayed consistent, positive attitude towards students, peers and other personnel, even during high-stress situations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with potential students to provide information about available degree programs, fees, cut off dates, required paperwork, and available classes.
- Finalized and processed enrollment applications.
- Coordinated to establish master's level ground class to meet needs of students.
Education
MBA - Project Management
American InterContinental University
Online02.2020
Bachelor of Science - Human Resources Management
University of Phoenix
Killeen, TX02.2014
Skills
- Goal Attainment Plans
- Positive Environment Planning
- Skill-Building Instruction
- Tactful Communication
- Group Supervision
- Documentation
Certification
- Project Management Certificate from University of Texas at Austin 11/2022
Timeline
Career Counselor
Inverness Technologies
08.2018 - 03.2022
Enrollment Counselor
University Of Phoenix
06.2009 - 06.2013
MBA - Project Management
American InterContinental University
Bachelor of Science - Human Resources Management
University of Phoenix
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