Madeline Anson
Mount Joy,PA
Summary
Experienced Youth Development Professional adept at modeling values like honesty and respect, improving program operations, and contributing to the organization's long-term success. Complex problem-solver with a proactive mindset. Bringing many years' experience in the field. Focused on assisting all types of youth to broaden understanding of the world and improve future success. Promoting positive changes to educational, emotional and behavioral health by using hands-on activities, academic support and entertainment options.
Overview
9
9
years of professional experience
Work History
Server
Round The Clock Family Restaurant
York, PA
06.2023 - 09.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
Youth Development Professional
Abraxas Academy
South Mountain, PA
06.2020 - 11.2021
- Assessed individual needs of youth to develop appropriate plans for their development.
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
- Maintained records of attendance and other pertinent information about participants.
- Conducted individual counseling sessions with youth when necessary.
- Collaborated with community organizations to create additional resources for youths' development.
- Facilitated workshops on communication skills and leadership techniques for teenagers.
- Supported teens in making healthy lifestyle choices.
- Created a safe environment where youths could express themselves without fear of judgement.
- Provided assistance in developing job readiness skills such as resume building and interview preparation.
- Established relationships with local employers in order to provide employment opportunities for young people.
- Educated staff members on best practices related to youth development programming.
- Implemented strategies designed to reduce behavioral issues among participants.
- Assisted in identifying any mental health issues within the group which may require further intervention.
- Oversaw safety and security of each youth under supervision.
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
- Helped youth offenders or at-risk individuals improve abilities, behavior and emotional strength.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
Personal Support Worker
Angels Care Home Health
Chambersburg, PA
01.2016 - 06.2018
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
- Recorded vital signs including temperature, pulse, respiration rate, and blood pressure.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Administered medications according to physician's orders and monitored responses to treatment regimens.
- Prepared meals according to dietary needs of individuals served.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Observed clinical conditions of patients while providing direct patient care services.
- Responded promptly to emergency situations involving clients' safety or well-being.
Education
High School Diploma -
Shippensburg Area Senior High School
Shippensburg, PA06-2015
Skills
- Curriculum Design
- Homework Assistance
- Documentation skills
- Program Planning
- Goal attainment plans
- Security awareness
- Social-emotional learning
- Cultural Competency
- Goal Setting
- Group Supervision
Timeline
Server
Round The Clock Family Restaurant
06.2023 - 09.2024
Youth Development Professional
Abraxas Academy
06.2020 - 11.2021
Personal Support Worker
Angels Care Home Health
01.2016 - 06.2018
High School Diploma -
Shippensburg Area Senior High School
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