Summary
Overview
Work History
Education
Skills
Certification
Timeline
Years Of Experience
Generic

Connie V. Hall

Clinton,MD

Summary

Dynamic leader with extensive experience at the United States Postal Service, excelling in team motivation and operational efficiency. Proven track record in coaching and mentoring staff, enhancing communication skills, and implementing analytical solutions to improve service delivery. Adept at fostering a collaborative environment while ensuring compliance with safety regulations.

Overview

24
24
years of professional experience
1
1
Certificate

Work History

Material Handler/Group Lead/Supervisor

United States Postal Service (USPS)
11.2023 - Current
  • Responsible for monitoring operations to ensure that staff members comply with administrative policies and procedures, safety rules, contracts, and government regulations.
  • I plan, organize, manage the work of subordinate staff.
  • Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services, ensuring expenses are consistent with approved budgets for increasing profits or improving services, ensuring expenses are consistent with approved budgets.
  • Responsible complete all required reports and substituting for other managers during the absence.
  • Hold day-to-day safety meetings, manage any injury/accident events with Risk Management, conduct safety reports and investigations, address employee voiced safety issues, and resolve safety hazards within the station/operation.
  • Establish employee schedules and work hours, review employee timesheets, manage hours to eliminate overtime, and correct employee punch errors.
  • Counsel, discipline, and coach employees, conduct employee training, ensure adequate staffing, monitor attendance, track shifts, correct payroll errors, and make adjustments as needed.
  • Ensure staff is adequately trained, recommend operational improvements, and seek out business opportunities.
  • As a Team Lead, I display excellent interpersonal skills to build quality relationships with the team and with customers.
  • Managing the day-to-day activities of the team.
  • Developing and implementing a timeline to achieve targets.
  • Delegating task to Material Handler members.
  • Create a pleasant working environment that inspires the team.
  • I conduct training of team members to maximize their potential.
  • Empower Material Handler with skills to improve their confidence, product knowledge, and communication skills.
  • I monitor and supervises a group of Material Handler to achieve goals that contribute to the growth of the organization.
  • I motivate and inspire the team by creating an environment that promotes positive communication.
  • I encourage bonding of the team members and demonstrates flexibility.
  • I provide guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.
  • Empty, fill, sort, organize and wrap/unwrap product.
  • Properly build displays, folding cartons, and palletized products.
  • Sort damaged products.
  • Safely operate various equipment and tools.
  • Correctly utilize a warehouse management system and maintain appropriate work documents.
  • Maintain the cleanliness and order of work area.
  • Have good active listening skills to perform the job effectively.
  • Fill-in when the Lead Supervisor is not there.
  • Supervise the efficient daily operations of the department with an emphasis on managing warehouse associates and implementing action plans.
  • Train, motivate and lead team members within area of responsibility.
  • Facilitate conflict resolution when needed.
  • Enforce company policies and procedures.
  • Follow directions well to pull the right products and place materials in their proper places.
  • I’m able to demonstrate outstanding physical fitness.

Flight Contract Supervisor

Matheson Flight Extenders
07.2021 - 10.2023
  • Responsible for monitoring operations to ensure that staff members comply with administrative policies and procedures, safety rules, contracts, and government regulations.
  • I plan, organize, manage the work of subordinate staff.
  • Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services, ensuring expenses are consistent with approved budgets for increasing profits or improving services, ensuring expenses are consistent with approved budgets.
  • Responsible complete all required reports and substituting for other managers during the absence.
  • Hold day-to-day safety meetings, manage any injury/accident events with Risk Management, conduct safety reports and investigations, address employee voiced safety issues, and resolve safety hazards within the station/operation.
  • Establish employee schedules and work hours, review employee timesheets, manage hours to eliminate overtime, and correct employee punch errors.
  • Counsel, discipline, and coach employees, conduct employee training, ensure adequate staffing, monitor attendance, track shifts, correct payroll errors, and make adjustments as needed.
  • Ensure staff is adequately trained, recommend operational improvements, and seek out business opportunities.
  • As a Team Lead, I display excellent interpersonal skills to build quality relationships with the team and with customers.
  • Managing the day-to-day activities of the team.
  • Developing and implementing a timeline to achieve targets.
  • Delegating task to Material Handler members.
  • Create a pleasant working environment that inspires the team.
  • I conduct training of team members to maximize their potential.
  • Empower Material Handler with skills to improve their confidence, product knowledge, and communication skills.
  • I monitor and supervises a group of Material Handler to achieve goals that contribute to the growth of the organization.
  • I motivate and inspire the team by creating an environment that promotes positive communication.
  • I encourage bonding of the team members and demonstrates flexibility.
  • I provide guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.
  • Empty, fill, sort, organize and wrap/unwrap product.
  • Properly build displays, folding cartons, and palletized products.
  • Sort damaged products.
  • Safely operate various equipment and tools.
  • Correctly utilize a warehouse management system and maintain appropriate work documents.
  • Maintain the cleanliness and order of work area.
  • Have good active listening skills to perform the job effectively.
  • Fill-in when the Lead Supervisor is not there.
  • Supervise the efficient daily operations of the department with an emphasis on managing warehouse associates and implementing action plans.
  • Train, motivate and lead team members within area of responsibility.
  • Facilitate conflict resolution when needed.
  • Enforce company policies and procedures.
  • Follow directions well to pull the right products and place materials in their proper places.
  • I’m able to demonstrate outstanding physical fitness.

Human Resources Specialist

Abstract Evolutions, Inc
04.2018 - 07.2021
  • Recruiter with Corporate and Agency, Full Life Cycle recruiting, including direct sourcing interviewing, qualifying and placement of full range of IT and Non-IT candidates for contract, contract to perm and direct hire positions on W2 or 1099 hourly/salaried work type.
  • Manage the candidate(s) life cycle: select, schedule, interview, and negotiate offers to close candidates.
  • Leverage LinkedIn, other social media sites, and personal network to target, attract, and develop passive candidates.
  • Implemented and administered employee policies and supported the Human Resources in implementing programs to help improve employee experiences.
  • Expertise in HR Functions: End-to-End Recruitment, Employee Engagement, Career Transitioning.
  • Managed the hiring, training, transfers, terminations, and personal actions for the office.
  • Reviewed resumes conducted phone screens and scheduled interviews with hiring managers.
  • Developed an internal applicant system to track and monitor candidates.
  • Implemented and tracked eligibility of employees and enrolled new hires in selected benefits plans.
  • Verified reference information from past employers, colleagues, and other provided resources.
  • Conducted face-to-face interviews, phone screens and scheduled interviews with the hiring manager.
  • Developed an internal applicant tracking system to track and monitor candidates.
  • Ensured that all staffing documentation submitted were correct (including offer letters, references, and other proposals/project documentation).
  • Gathered detailed interview feedback from hiring managers to identify, determine, and select most qualified candidates.
  • Coordinated interviews at all phases of recruiting process, which included setting up phone interviews of all candidates.
  • HR Professional with expertise in staffing and recruiting for the District Columbia and Federal Government as well as in-depth knowledge of Federal HR processes.
  • Expertise sourcing, recruiting, and managing cleared, administrative and executive level candidates.
  • Practical experience coupled with formal education in Human Resources Management.
  • Well versed in sourcing, recruiting, interviewing, offers and negotiation, reference and background investigations, new hire orientation and exit interviews.
  • Recognized as a 'hands on' team player, with the ability to work in a fast-paced environment, meet deadlines and provide optimum results.
  • Noted for ability to interface with clients as well as job seekers.
  • Have lead teams while serving as a Program and Project Manager.
  • Candidates were required to have a TS/ SCI CI, ISSA/ Full Scope Lifestyle clearance.
  • Positions included Testers, DBA's Help Desk, Content Managers, Logistics, Financial Analyst, Systems Engineers, (NOC) Network Engineers Database Specialist and other IT professionals.

Security Specialist

Government Accountability Office
06.2017 - 10.2018

• Adjudicate complex and difficult personnel security investigations and security clearance requests.

• Review Reports for Investigations (ROI) for completeness and identify any derogatory information developed during the background investigation; recommending management adjudication.

• Analyze and resolve the most complex personnel security problems with investigations such as the use of highly unusual evidence or testimony.

• Help resolve general clearance paperwork problems.

• Analyze a variety of the most complex conditions and make precedent-setting determinations.

• Grant complex security clearances, and when circumstances warrant, deny security clearances.

• Provide administrative support and leadership to the extent that correspondence and documents are prepared according to the Agency policies and procedures.

• Identify the nature of issues involved and research guidelines to identify the general policies and procedures that apply to the solutions.

• Serve as liaison to schedule and lead Bureau AMS training, initial security briefings, annual security briefings and foreign travel briefings.

• Prepare a variety of non-standard written materials that include investigative findings, analyses, and recommendations for resolving straightforward cases and situations.

• Knowledge of and practical experience with Executives Order 10450 and 12968.

• Knowledge of the Freedom of Information and Privacy Act (FOIA) guidelines.

• Knowledge of the DOD Regulation 5220.22-M and the National Industrial Security Operating Manual.

• Knowledge of the functions and jurisdictions of other investigative, security, intelligence, law enforcement, Federal, state, and local agencies.

• Coordinate all communications with applicants, employees, supervisors, and contract technical representatives (COTR) for investigation submissions and requirements for any position as described in the OPM Position Designation Tool (PDT)

• Provide support and initiates background investigations via Electronic Questionnaires for Investigation Processing (e-QIP) System.

• Ensure all documents and forms are completed in accordance with OPM.

• Ensure that security clearance are kept up-to-date with agency policies.

• Provide support filing required security records required by the NISPOM.

• Conduct security briefing weekly/monthly.

• Coordinate and drive security clearance process for all new Foreign Service Officer candidates.

• Work with candidates, human resources staff, and security and field investigation personnel to coordinate the processing of top secret clearances for all incoming personnel.

• Manage the process from the initiation of an SSBI into e-QIP, field investigations, and the scheduling of fingerprints and security interviews, through the completion of a final adjudication of clearance.

• Create and maintain a tracking system that provides up to date status information on all pending security clearance investigations, creating transparency and significantly reducing delays in the process.

• Advise the Office of Security and Human Capital and Talent Management leadership on security protocols and procedures pertaining to the Foreign Service.

• Conduct security administrative duties providing support to customers for e-QIP, JPAS / JCAVS, CATS, and Scattered Castles.

• Provide support and process visits for the site visit clearance certification program.

• Monitor sensitive compartmented information (SCI) security clearance requests for background omissions and discrepancies.

• Review SCI security packages for completion and accuracy.

• Generate Form 2018 for SCI processing and compile all required documents such AID 500-3 and the applicant’s current top secret investigation package.

• Coordinate with the CIA on the processing of SCI requests in a timely manner.

• Ensure applications are submitted as required by regulations and in compliance with DOD guidance.

• Access and review various governmental databases such as National Crime Information Center (NCIC), Credit Bureaus, Defense Central Index of Investigations (DCII), and Select Service to determine suitability for employment and to provide support for an adjudicative decision.

• Conduct special requirements such as performing as the Office of Security Duty Officer.

• Independently identify unique and unrelated security actions required for completion of a variety of conventional work assignments.

• Demonstrated experience in identifying, analyzing, and presenting investigative facts to Special Agents and management either in oral and written format.

• Analyze all available resource materials and secure the background of past practice or decisions on sensitive administrative matters.

• Analyze physical security situations with variations in level of security required.

Personnel Security Specialist

US Agency for International Development
10.2002 - 06.2017

Adjudicated complex personnel security investigations and clearance requests.

Reviewed investigation reports for completeness, identifying derogatory information for management's review.

Analyzed and resolved complex security issues involving unusual evidence or testimony.

Provided administrative support, ensuring compliance with agency policies and procedures.

Granted or denied security clearances based on thorough analysis of circumstances.

Coordinated communications with applicants and supervisors regarding investigation requirements.

Conducted weekly and monthly security briefings for staff and personnel.

Managed tracking system for pending investigations, enhancing transparency and reducing delays.

Education

Diploma -

Great Mills High School
Great Mills, MD
05-1981

Skills

  • Active listening
  • Team leadership
  • Motivation and inspiration
  • Communication skills
  • Administrative support
  • Interpersonal skills
  • Coaching and mentoring
  • Flexibility
  • Analytical skills

Certification

  • Planning and organizing security clearance investigations
  • Investigative security data analysis
  • SID Super user
  • DOD security databases
  • Executive Orders 10450 and 12968
  • FOIA Guidelines
  • Knowledge of the DOD Regulation 5220.22-M and the National Industrial Security Operating Manual
  • OPM Position Designation Tool (PDT) JPAS / JCAVS, CATS, Scattered Castles, e-QIP, NISPOM, NCIC, Credit Bureaus, DCII, and Select Service

Timeline

Material Handler/Group Lead/Supervisor

United States Postal Service (USPS)
11.2023 - Current

Flight Contract Supervisor

Matheson Flight Extenders
07.2021 - 10.2023

Human Resources Specialist

Abstract Evolutions, Inc
04.2018 - 07.2021

Security Specialist

Government Accountability Office
06.2017 - 10.2018

Personnel Security Specialist

US Agency for International Development
10.2002 - 06.2017

Diploma -

Great Mills High School

Years Of Experience

30+ Years of Experience
Connie V. Hall