Connie Williams
Salem,OR
Summary
Experienced Medical Social Worker specializing in psychosocial assessments and patient advocacy within diverse healthcare environments. Proven track record in developing personalized care plans and facilitating coping strategies that enhance patient well-being. Strong collaboration with interdisciplinary teams to ensure continuity of care and timely access to resources. Achieved significant improvements in patient satisfaction and outcomes through effective communication and crisis intervention.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Medical Hospice Social Worker
SERENITY HOSPICE CARE
Salem, OR
04.2025 - Current
- Delivered compassionate counseling to terminally ill patients and families, addressing emotional and psychological needs.
- Collaborated with interdisciplinary teams to create comprehensive hospice care plans.
- Conducted psychosocial assessments to determine patient and family strengths and end-of-life care goals.
- Guided patients and families through complex healthcare systems, providing information on resources.
- Advocated for patient rights, ensuring wishes respected throughout end-of-life processes.
- Provided crisis intervention services during emotional distress related to terminal illness.
- Educated families on advance directives, living wills, and power of attorney documents.
- Developed tailored treatment plans based on thorough assessments of each patient's condition.
Medical Social Worker
Amedisys Home Health
Salem, OR
05.2018 - Current
- Conducted comprehensive psychosocial assessments, identifying needs and developing personalized care plans to enhance patient outcomes.
- Collaborated with interdisciplinary healthcare teams to streamline patient care coordination, ensuring seamless transitions between services.
- Provided counseling and emotional support to patients and families, improving coping mechanisms and overall well-being.
- Advocated for patients' rights by navigating healthcare systems and securing access to essential resources.
Regional Lead Social Worker
DaVita Kidney Care (Dialysis Center)
Salem, OR
09.2017 - 04.2025
- Conducted psychosocial assessments for dialysis patients, identifying needs and developing individualized care plans.
- Coordinated interdisciplinary team efforts to ensure continuity of services and optimal outcomes.
- Provided emotional support to patients, enhancing coping strategies during dialysis treatment.
- Advocated for patients' rights, securing access to crucial healthcare resources.
Director
IVLC
Salem, OR
06.2006 - 05.2017
- Executed educational programs for 300 children, promoting physical and emotional well-being while meeting educational goals.
- Tripled enrollment in first year through exceptional customer service, enhancing center visibility and attracting new families.
- Led a team of 20 employees to implement strategic initiatives that drove growth and improved operational efficiency.
- Managed operations, including budgeting, resource allocation, and performance management, resulting in enhanced service delivery and employee satisfaction.
Director
Happy Camper Childcare
Vancouver, WA
01.1999 - 12.2006
- Developed and implemented educational programs for 30 children, prioritizing physical and emotional needs.
- Executed budget management and marketing strategies that increased enrollment and bolstered business reputation.
- Delivered exceptional customer service to nurture long-term relationships with families, supporting childcare facility growth.
Clinical Foster Parent
Arlington, TX
01.1996 - 12.1999
- Delivered care for level 4 children requiring clinical support, ensuring physical safety and emotional stability.
- Collaborated with a multidisciplinary team to meet children's medical, emotional, and psychological needs.
- Maintained detailed documentation of services, contributing to individualized care plans and assessments.
Home Health Social Worker
Social Services Consulting
Arlington, TX
01.1996 - 12.1997
- Delivered case management for homebound clients, providing clinical assessments and crisis intervention for a diverse population of individuals.
- Assisted hospice patients by providing emotional support and counseling.
- Worked independently as an independent contractor, ensuring timely coordination of care and participation in multidisciplinary team meetings for comprehensive patient care.
Director of Social Services
Arlington Retirement Center
Arlington, TX
01.1995 - 12.1996
- Counseled residents and their families, providing emotional support and assisting with the adjustment to retirement and long-term care facilities.
- Managed case management services for residents, coordinating ongoing care with medical professionals to ensure the best possible outcomes for residents.
- Participated in multidisciplinary team meetings, fostering collaboration between care providers and ensuring effective care planning and service delivery.
Education
Master's - Social Work
University of Texas
Arlington, TX05-1996
Skills
- Home health and hospice care
- Client relations and emotional support
- Crisis intervention and case management
- Patient advocacy and psychosocial assessments
- Patient care coordination
- Healthcare systems navigation
- Coping strategies and care plans
- Social work and multidisciplinary collaboration
- Communication skills and problem solving
- Resource access and management
- End-of-life care and discharge planning
- Phone etiquette and compliance
- Effective leadership and family counseling
- Clinical documentation
Certification
• Social Work License, LCSW, 05/01/25 to 01/31/26
• BLS Certification
• Driver's License
• BLS Certification
• Driver's License
Timeline
Medical Hospice Social Worker
SERENITY HOSPICE CARE
04.2025 - Current
Medical Social Worker
Amedisys Home Health
05.2018 - Current
Regional Lead Social Worker
DaVita Kidney Care (Dialysis Center)
09.2017 - 04.2025
Director
IVLC
06.2006 - 05.2017
Director
Happy Camper Childcare
01.1999 - 12.2006
Clinical Foster Parent
01.1996 - 12.1999
Home Health Social Worker
Social Services Consulting
01.1996 - 12.1997
Director of Social Services
Arlington Retirement Center
01.1995 - 12.1996
Master's - Social Work
University of Texas