Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Baird

Bulverde,Texas

Summary

Compassionate, well-qualified Hospice Medical Social Worker with a background in providing support and guidance to patients navigating complex health systems. Skilled in developing personalized care plans, coordinating with multidisciplinary teams, and advocating for patient needs. Proven ability to improve patient outcomes through effective communication, resource coordination, and emotional support. Demonstrated impact in enhancing patient satisfaction and facilitating community resources access.

Overview

27
27
years of professional experience

Work History

Hospice Medical Social Worker

Beacon Hospice
San Antonio, Tx
04.2025 - Current

Medical Social Worker for terminally ill adults and adolescents. Evaluate and assess the needs of the patient within the first 24-48 hours of coming onto service. Complete OOH DNRs and Advance Directives . Work with families/patient on selecting a funeral home within the first or second visit. Assist with financial resoures needed to obtain funeral services. Assist the patient with resources available - apply for Medicaid, Medicaare Savings Program, Meals on Wheels, HHS Care Givers etc. Assist patient/families with locating clean, safe, affordable Care Homes and/or Nursing Homes when needed. Assist veterans with applying for caregivers or Aid and Attendance stipends for care. Provide emotional support patient/families regarding End of Life as related to the disease process. Meet every week for IDG to discuss with the care team and physician the paatients changes and needs.

Hospice Medical Social Worker

Bristol Hospice
San Antonio, Texas
02.2024 - 04.2025
  • Medical Social Worker for terminally ill adults and adolescents.
  • Evaluate and assess the needs of the patient within the first 24-48 hours of coming onto service.
  • Complete the OOH DNRs and Advance Directives.
  • Work with families/patient on selecting a funeral home withing the first or second visit.
  • Assist with financial resources needed to obtain funeral services.
  • Assist the patient with resources available - apply for Medicaid, Medicare Savings Program, Meals on Wheels, HHS Care Givers etc.
  • Assist patient/families with locating clean, safe, affordable Care Homes and/or Nursing Homes when needed.
  • Assist Veterans with applying for Caregivers or Aid and Attendance Stipends for care.
  • Provide emotional support to patient/families regarding End of Life as related to the disease process.
  • Meet every week for IDG to discuss with the care team and physician the patients changes and needs.
  • Manage a caseload of 65 + patients.

Case Manager

San Antonio Rehabilitation Hospital
San Antonio, Texas
09.2023 - 02.2024
  • I evaluate and assess the discharge planning needs of all patients being admitted into the hospital.
  • I speak with the patient, family, Physician, Therapy Team, and Nursing team to coordinate a smooth transition back home after Inpatient Physical, Occupational, and Speech Therapy.
  • Many patients not only require therapy but require complex medical planning as well.
  • I coordinate care with the insurance Case Managers and send updated clinicals daily.
  • I order recommended DME and Home Health upon discharge.
  • I coordinate transportation home or to SNF and set up all follow up medical appointments needed after discharge.
  • I assist patient/family with completing DNRs and Advance directives.
  • I complete Plan of Care/Care Plans and hold family meetings at the bedside as needed.

Hospice Social Worker

Guiding Light Hospice
San Antonio, Texas
06.2023 - 09.2023
  • Medical Social Worker for terminally ill adults and adolescents.
  • Evaluated and assessed the needs of the patient being admitted within the first 24-48 hours of coming onto service.
  • Assisted with completing the OOH DNRs and Advance Directives.
  • Worked with families/patient on selecting a funeral home withing the first or second visit.
  • Assisted with financial resources needed to obtain funeral services.
  • Assist the patient with resources available - apply for Medicaid, Medicare Savings Program, Meals on Wheels, HHS Care Givers etc.
  • Assisted patient/families with locating clean, safe, affordable Care Homes and/or Nursing Homes when needed.
  • Assisted Veterans with applying for Caregivers or Aid and Attendance Stipends for care.
  • Provided emotional support to patient/families regarding End of Life as related to the disease process.
  • Met every other week for IDG to discuss with the care team and physician the patients changes and needs.

Hospice Social Worker

Elara Caring Hospice
New Braunfels, Texas
06.2022 - 07.2023
  • Same job duties as Guiding Light Hospice.

Director of Social Services

Stone Oak Care Center
San Antonio, Texas
02.2022 - 06.2022
  • Completed admission assessments within 24-48 hours of admission.
  • Assisted families with DNRs and Advance Directives.
  • Completed MDS, BIMS, PHQ9's, and Care Plans.
  • Provided Case Management and coordinated all discharge plans and ordered all DME as needed.
  • Worked closely with the insurance Case Manager, Therapy Team, Physician and Patient/family to facilitate a smooth transition/discharge back home.
  • Assisted with facility Grievances and completed room rounds throughout the day.

Director of Social Services

Silvertree Nursing and Rehab
Schertz, TX
09.2021 - 02.2022
  • Same as Stone Oak Care Center - Case Management and Psychosocial Assessments and Discharge Planning.

Director of Social Services

Eden Hill Communities
New Braunfels, TX
05.2021 - 08.2021
  • Same as Silvertree and Stone Oak Care Center - Case Management and Psychosocial Assessments and Discharge Planning.

Director of Social Services

The Army Residence Community
San Antonio, Texas
05.2020 - 04.2021
  • Same as Eden Hill, Silvertree and Stone Oak Care Center - Case Management and Psychosocial Assessments and Discharge Planning.

Hospice Social Worker

Amedisys Hospice
San Antonio, Texas
11.2018 - 05.2020
  • Medical Social Worker for terminally ill adults and adolescents.
  • Evaluated and assessed the needs of the patient being admitted within the first 24-48 hours of coming onto service.
  • Assisted with completing the OOH DNRs and Advance Directives.
  • Worked with families/patient on selecting a funeral home withing the first or second visit.
  • Assisted with financial resources needed to obtain funeral services.
  • Assist the patient with resources available - apply for Medicaid, Medicare Savings Program, Meals on Wheels, HHS Care Givers etc.
  • Assisted patient/families with locating clean, safe, affordable Care Homes and/or Nursing Homes when needed.
  • Assisted Veterans with applying for Caregivers or Aid and Attendance Stipends for care.
  • Provided emotional support to patient/families regarding End of Life as related to the disease process.
  • Met every other week for IDG to discuss with the care team and physician the patients changes and needs.

Field Hybrid Social Worker

Wellmed United Healthcare
San Antonio, Texas
11.2011 - 08.2019
  • Rounded on patients with the NP, Physician, and or RN to assist with discharge planning.
  • Responsible for Case Management, ie discharge planning for the Wellmed patients going home or to other facilities.
  • This included arranging Home Health, DME, and/or coordinating community resources to prevent readmission back into the hospital.
  • Met patients at the hospital or ED as well to assist with discharge planning needs.
  • I was also assigned to 8 Wellmed clinics.
  • I would receive Social Work referrals for home visits and telephonic visits.
  • I would assess their needs and coordinate community resources to alleviate any barriers to food, shelter, medications, care, etc.
  • I also worked alongside with Adult Protective Services as needed.
  • Met weekly with Wellmed Physicians and team during their patient conferences and provided patient updates in SNF/Hospital or home.
  • Conducted assessments to identify client challenges and resources.

Weekend Social Worker

Regent Oakwell Farms Nursing and Rehab
San Antonio, Texas
11.2017 - 08.2018
  • Weekend Social Worker Position while still working Full time with Wellmed.
  • I completed all admission assessments and MDS's for the week.
  • Assessed and completed Discharge Planning needs for all admissions.

Social Worker

Regent Oakwell Farms Nursing and Rehab
San Antonio, Texas
02.2011 - 08.2011
  • Completed admission assessments within 24-48 hours of admission.
  • Assisted families with DNRs and Advance Directives.
  • Completed MDS, BIMS, PHQ9's, and Care Plans.
  • Provided Case Management and coordinated all discharge plans and ordered all DME as needed.
  • Worked closely with the insurance Case Manager, Therapy Team, Physician and Patient/family to facilitate a smooth transition/discharge back home.
  • Assisted with facility Grievances and completed room rounds throughout the day.

Radiology Technologist

Angeles Multi Specialty Clinic
San Antonio, Texas
05.2005 - 05.2011
  • Lead X Ray Technologist, then CT Technologist, then MRI Technologist and Radiation Safety Officer for a Rheumatologist.

Social Work Consultant

Southwest Care Center and Retama Jourdanton and Pleasanton SNF
San Antonio, Texas
08.2003 - 11.2005
  • Case Management and Psychosocial Assessments and MDS Assessments every week and quarterly for 3 SNFs while in Radiology school.

Director of Social Services

Manor Care SNF
San Antonio, Texas
05.2002 - 05.2003
  • Completed admission assessments within 24-48 hours of admission.
  • Assisted families with DNRs and Advance Directives.
  • Completed MDS, BIMS, PHQ9's, and Care Plans.
  • Provided Case Management and coordinated all discharge plans and ordered all DME as needed.
  • Worked closely with the insurance Case Manager, Therapy Team, Physician and Patient/family to facilitate a smooth transition/discharge back home.
  • Assisted with facility Grievances and completed room rounds throughout the day.

Admissions and Director of Social Services

Williamsburg and Fredericksburg SNF
San Antonio, Texas
05.2001 - 05.2002
  • Completed admission assessments within 24-48 hours of admission.
  • Assisted families with DNRs and Advance Directives.
  • Completed MDS, BIMS, PHQ9's, and Care Plans.
  • Provided Case Management and coordinated all discharge plans and ordered all DME as needed.
  • Worked closely with the insurance Case Manager, Therapy Team, Physician and Patient/family to facilitate a smooth transition/discharge back home.
  • Assisted with facility Grievances and completed room rounds throughout the day.
  • Marketing to Hospitals nearby to improve our census.

Director of Social Services

Retama Manor North SNF
San Antonio, Texas
05.1999 - 05.2001
  • Completed admission assessments within 24-48 hours of admission.
  • Assisted families with DNRs and Advance Directives.
  • Completed MDS, BIMS, PHQ9's, and Care Plans.
  • Provided Case Management and coordinated all discharge plans and ordered all DME as needed.
  • Worked closely with the insurance Case Manager, Therapy Team, Physician and Patient/family to facilitate a smooth transition/discharge back home.
  • Assisted with facility Grievances and completed room rounds throughout the day.

Education

Associates - Radiography

St Phillips College
San Antonio, Texas
05.2005

Bachelors - Social Work

Texas State University
San Marcos, TX
12.1997

Skills

  • Customer service
  • Computer literacy
  • Communication skills
  • Advanced Problem Solving Skills
  • Able to work quickly in a fast paced environment
  • Great with Multi-tasking
  • Organized and detail oriented
  • Discharge Planning
  • Care Planning
  • Scheduling
  • Case Management
  • End-of-life planning
  • Resource coordination
  • Financial counseling
  • Client advocacy
  • Care home placement
  • Emotional support
  • Effective communication
  • Problem solving
  • Team collaboration
  • Conflict resolution
  • Hospice care
  • Psychosocial assessment

Languages

Spanish
Professional

Timeline

Hospice Medical Social Worker

Beacon Hospice
04.2025 - Current

Hospice Medical Social Worker

Bristol Hospice
02.2024 - 04.2025

Case Manager

San Antonio Rehabilitation Hospital
09.2023 - 02.2024

Hospice Social Worker

Guiding Light Hospice
06.2023 - 09.2023

Hospice Social Worker

Elara Caring Hospice
06.2022 - 07.2023

Director of Social Services

Stone Oak Care Center
02.2022 - 06.2022

Director of Social Services

Silvertree Nursing and Rehab
09.2021 - 02.2022

Director of Social Services

Eden Hill Communities
05.2021 - 08.2021

Director of Social Services

The Army Residence Community
05.2020 - 04.2021

Hospice Social Worker

Amedisys Hospice
11.2018 - 05.2020

Weekend Social Worker

Regent Oakwell Farms Nursing and Rehab
11.2017 - 08.2018

Field Hybrid Social Worker

Wellmed United Healthcare
11.2011 - 08.2019

Social Worker

Regent Oakwell Farms Nursing and Rehab
02.2011 - 08.2011

Radiology Technologist

Angeles Multi Specialty Clinic
05.2005 - 05.2011

Social Work Consultant

Southwest Care Center and Retama Jourdanton and Pleasanton SNF
08.2003 - 11.2005

Director of Social Services

Manor Care SNF
05.2002 - 05.2003

Admissions and Director of Social Services

Williamsburg and Fredericksburg SNF
05.2001 - 05.2002

Director of Social Services

Retama Manor North SNF
05.1999 - 05.2001

Associates - Radiography

St Phillips College

Bachelors - Social Work

Texas State University
Amanda Baird