Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ariel Melendez

Summary

Experienced case management professional with 9 years of experience in arranging services, collaborating with families and providing ongoing assistance and support. Excellent communication, planning and conflict resolution skills. Passion in contributing to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of ACHA guidelines/requirements, DCF guidelines, development of comprehensive assessments and care plans, and past trainings in Child Welfare Case Management and Healthcare Case Management. Well-versed professional in working with children, adolescents, and adults with Mental Health and Substance Abuse population. Motivated to further my education, attain a Master's in Social Work, and be prepared to pursue state licensure in clinical social work.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Hospice Medical Social Worker

OpusCare Of Florida
02.2022 - Current
  • Improve patient outcomes by conducting comprehensive psychosocial assessments and developing individualized care plans.
  • Enhance interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
  • Provide emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience.
  • Collaborate with medical professionals to advocate for the unique psychosocial needs of each patient within a holistic care approach.
  • Support ethical decision-making processes among healthcare teams by providing guidance on complex cases involving end-of-life care or medical ethics dilemmas.
  • Connect patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
  • Maintain detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.

Tribal Family and Child Advocate

Seminole Tribe Of Florida
02.2021 - 12.2021
  • Conducted assessments of all abuse/neglect cases involving Tribal Community families
  • Counseled the children and families when support/guidance was needed and provided crisis intervention.
  • Taught Parenting classes to the parents with open dependency cases.
  • Worked directly with the Mental Health and Substance Abuse population.
  • Completed monthly home visits to assess safety and well-being of children
  • Completed Home Studies for the purpose of Placement of children
  • Completed daily case notes, documentation, filing and follow-ups with all necessary parties including clients, service providers, child protection agencies/investigators, and case managers regarding client's services and progression of abuse/neglect investigations and dependency cases
  • Maintained full caseload
  • Participated/presented in Dependency Court Proceedings
  • Daily utilization of Microsoft software packages
  • Provided counseling during crisis intervention and stabilization for families with a child or children at imminent risk of harm
  • Developed and maintained courteous and effective working relationships

Long Term Care Coordinator

Sunshine Health
05.2018 - 10.2020
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Formulated care plans to ensure proper and necessary services were implemented for the members.
  • Completed comprehensive assessments to assess member's needs based off of their functioning abilities and ADLs/IADLs.
  • Educated the members on the various Medicaid benefits provided through their Long Term Care Program with the Healthcare Plan.

Dependency Case Manager

Children's Home Society Of Florida
10.2014 - 05.2018
  • Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
  • Identify and assess client and family needs of minors placed in care by DCF due to abuse or neglect by caretakers, with the ultimate goal of permanency.
  • Evaluate and coordinate the necessary services and/or treatment that are required and complete required assessments.
  • Assist individuals and families by using such activities as delineating alternatives, helping to articulate goals and providing necessary information.
  • Prepare legal documents such as Case Plans, Judicial Reviews, and Status Reports as they pertain to the dependency case.

Guardian Advocate

Mental Health Association Of Central Florida
05.2013 - 08.2013
  • Responsible for attending hearings in the mental health institutions for each client I was assigned.
  • Counsel clients during one-on-one meetings.
  • Communicate with Mental Health team about the progress and well being of my clients.
  • Responsible for approving or disapproving medications prescribed to my clients by their Psychiatrist.

Education

Bachelor of Science - Psychology

University Of Central Florida
Orlando, FL
12.2013

Skills

  • Social history intake procedures
  • Visiting patient homes
  • Completion of Home Studies
  • Quality of life guidelines
  • Assessing needs
  • Goal Setting
  • Networking with staff
  • MS Office
  • Problem resolution

Accomplishments

  • Member of the Psychological Society at The University of Central Florida
  • Volunteer for The Mental Health Association of Central Florida
  • Volunteer at various charitable functions which include: The March of Dimes and Breast Cancer Awareness Campaigns
  • Personal childcare services

Certification

  • Certified Child Welfare Case Manager for the State of Florida - October 2014 - May 2018
  • Guardian Advocate Certification - May 2011
  • Undergraduate Research Studies Award - 2013
  • CPR Certified - October 2014 - May 2020

Timeline

Hospice Medical Social Worker

OpusCare Of Florida
02.2022 - Current

Tribal Family and Child Advocate

Seminole Tribe Of Florida
02.2021 - 12.2021

Long Term Care Coordinator

Sunshine Health
05.2018 - 10.2020

Dependency Case Manager

Children's Home Society Of Florida
10.2014 - 05.2018

Guardian Advocate

Mental Health Association Of Central Florida
05.2013 - 08.2013

Bachelor of Science - Psychology

University Of Central Florida
Ariel Melendez