LOUISE MICHELLE WEST, LMSW
AdvisaCare Home Health Hospice
Detroit,Michigan
15
years of professional experience
Licensed Master Social Worker (LMSW) supporting comprehensive care delivery through hospice, behavioral health, employee assistance, care management program administration, and community-based services; completing psychosocial assessments, administering crisis intervention and counseling, creating individualized care plans, supervising multidisciplinary teams, and coordinating services to serve diverse populations.
Work History
HOSPICE MEDICAL SOCIAL WORKER
1 Year 9 Months- Conduct comprehensive psychosocial assessments of hospice patients and families to identify emotional, social, financial, and practical needs.
- Provide supportive counseling to patients and families coping with serious illness, end-of-life concerns, grief, loss, and anticipatory grief.
- Participate in interdisciplinary team meetings and provide psychosocial recommendations and updates to individualized care plans.
- Provide caregiver education and support regarding coping strategies, respite resources, community resources, and available hospice services.
- Coordinate resources and referrals to address patient and family needs and promote quality of life throughout the hospice experience.
EAP-CDR COUNSELOR / MANAGED CARE CLINICIAN
2 Years 9 Months- Conducted screening assessments and provided case management services for hourly employees of Ford Motor Company and General Motors.
- Provided emergency and crisis intervention counseling for individuals experiencing workplace trauma, personal crises, and related environmental stressors.
- Collaborated with managed care organizations and community providers to coordinate appropriate services and resources.
- Facilitated in-person crisis prevention and intervention trainings.
- Maintained professional documentation while supporting clients in identifying appropriate behavioral health and community resources.
CLINICAL SPECIALIST
1 Year 7 Months- Conducted comprehensive diagnostic assessments and clinical evaluations.
- Formulated diagnoses and developed individualized treatment plans based on client needs.
- Provided individual and group therapy to support clients with behavioral health and psychosocial needs.
- Monitored client progress and supported appropriate treatment transitions and discharge planning.
- Collaborated with internal and external providers to coordinate client services.
PROGRAM DIRECTOR
2 Years 3 Months- Directed program operations and supervised program staff to ensure effective service delivery.
- Managed, coordinated, and monitored multiple grants totaling approximately $1.5 million, ensuring contract compliance, budget adherence, and timely delivery of services.
- Implemented and reinforced organizational policies, procedures, and program standards.
- Monitored data collection, reporting, and performance measures to ensure contractual and organizational requirements were met.
- Developed relationships with community organizations and stakeholders to strengthen service delivery and program outcomes.
VOLUNTEER COORDINATOR
2 Years 6 Months- Designed and implemented the agency's volunteer program to support organizational and community initiatives.
- Recruited, screened, oriented, and trained volunteers for agency events and Early Head Start/Head Start programs.
- Coordinated volunteer participation in community service projects and agency activities.
- Developed and maintained relationships with community partners and organizations.
- Supported implementation and ongoing evaluation of volunteer engagement initiatives.
FAMILY & COMMUNITY PARTNERSHIP SPECIALIST
2 Years 2 Months- Oversaw systems and services designed to strengthen Head Start family engagement and support family self-sufficiency.
- Conducted Family Needs Assessments to identify barriers, resources, and individualized support needs.
- Coordinated enrichment services, training, and workshops designed to assist parents and families in addressing identified needs.
- Designed, implemented, and monitored the program's volunteer initiative, including recruitment and training of parents and community volunteers.
- Developed community partnerships and coordinated resources to support participating families.
- Successfully supported achievement of the program's required Head Start Non-Federal Share contribution.
CARE MANAGER, LONG-TERM CARE SERVICES
10 Months- Developed individualized care plans based on the needs, preferences, and goals of program participants.
- Coordinated resources and referrals for seniors and medically fragile individuals to support safe, independent living.
- Facilitated person-centered planning meetings with participants and families.
- Educated participants and caregivers regarding safety, nutrition, healthy living, and available community resources.
- Collaborated with service providers and community agencies to coordinate appropriate support services.
Education
MASTER OF SOCIAL WORK
BACHELOR OF SOCIAL WORK
Skills
Clinical & Psychosocial Assessments
Hospice & End-of-Life Support
Crisis Intervention & Counseling
Case & Care Management
Individual & Group Therapy
Employee Assistance Programs (EAP)
Grant Management & Compliance
Staff Supervision & Leadership
Policy & Procedure Implementation
Strategic Planning & Program Analysis
Community Partnerships & Outreach
Volunteer Program Development
Accomplishments
- Managed multiple grants totaling $1.5 million, ensuring services were delivered within established budgets and contractual requirements.
Timeline
HOSPICE MEDICAL SOCIAL WORKER
AdvisaCare Home Health Hospice
12.2024 - CurrentRead More
EAP-CDR COUNSELOR / MANAGED CARE CLINICIAN
Health Management Systems of America
07.2021 - 04.2024Read More
CLINICAL SPECIALIST
Conner Creek Life Solutions
08.2019 - 03.2021Read More
PROGRAM DIRECTOR
Neighborhood Service Organization
04.2017 - 07.2019Read More
VOLUNTEER COORDINATOR
Development Centers
08.2014 - 02.2017Read More
FAMILY & COMMUNITY PARTNERSHIP SPECIALIST
The Order of the Fishermen Ministry Head Start
06.2012 - 08.2014Read More
CARE MANAGER, LONG-TERM CARE SERVICES
Detroit Area Agency on Aging
08.2011 - 06.2012Read More
Wayne State University
BACHELOR OF SOCIAL WORK
Read More
Wayne State University
MASTER OF SOCIAL WORK
Read More