ERICKA BARRAGAN
Fabens
Summary
Compassionate Social Worker known for productive and efficient task completion. Skilled in professional leadership, patient advocacy, and crisis intervention to support diverse patient populations. Excel at communication, empathy, and problem-solving, ensuring effective collaboration with healthcare teams, assessments with optimal patient outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Hospice Medical Social Worker
Three Oaks Hospice
El Paso
06.2024 - Current
- Psychosocial assessments.
- IDG, multidisciplinary team member
- Collaborated with other disciplines within the hospice team such as nurses, home health aides, chaplains or bereavement counselors.
- Provided emotional and practical support to individuals facing terminal illness.
- Documented services and collected required data for evaluation.
- Assisted patients and their families in accessing community resources such as financial aid or bereavement services.
- Coordinated activities between medical staff, families, volunteers, and other professionals involved in a patient's care plan.
Social Work Intern
El Paso County Public Defender's Office
El Paso
08.2023 - 05.2024
- Enhanced client results through the creation and execution of tailored service strategies.
- Facilitated client access to community resources to ensure effective support.
- Performed thorough assessments to determine client requirements and create suitable interventions.
- Streamlined referral processes to provide quick access to crucial services including housing and healthcare.
- Designed and executed interventions targeting mental health, addiction, trauma, and family dynamics.
- Built strong rapport with clients by fostering trust during internship.
- Engaged in continuous professional growth initiatives to maintain up-to-date knowledge of social work methodologies.
- Conducted client interviews to evaluate and specify appropriate needs and services.
- Created personalized recovery programs for each client.
- Conducted assessments to determine clients' needs.
Referral Specialist/Case Assistance Navigator
El Pasoans Fighting Hunger Food Bank
El Paso
06.2023 - 05.2024
- Increased referral process efficiency, achieving prompt client referrals.
- Facilitated accurate communication of referral details among healthcare teams, optimizing service delivery.
- Managed high-volume referral requests by prioritizing tasks and maintaining organized records
- Maintained comprehensive knowledge of provider networks, ensuring appropriate specialist recommendations for patients
- Contributed to the development of referral policies and procedures, enhancing departmental operations
- Supported food bank team members by providing detailed patient information for seamless transitions between providers
- Coordinated multidisciplinary teams during complex cases by sharing relevant patient information among providers
- Implemented an electronic tracking system that streamlined referral management processes while reducing manual errors
- Ensured continuity of care by regularly updating client records with recent test results or changes in medical history
- Anticipated potential barriers to treatment access for clients by proactively identifying resources such as financial assistance programs, food assistance, utility assistance or transportation services
- Partnered with other departments to provide top-notch service to clients
- Linked families to relevant community support to meet non-medical needs
- Developed and maintained strong working relationships with referral sources to streamline processing
- Provided education and instruction to referral sources on referral processes
Licensed Chemical Dependency Counselor Intern
Aliviane, Inc
El Paso
08.2022 - 05.2023
- Conduct screenings
- Assessments
- Intakes and Orientations
- Responsible for managing caseload
- Provide individual and group counseling sessions
- Documentation of client progress and compliance
- Treatment plans, treatment plan reviews, and discharging planning
- Manage crisis situations
- Manage Drug Court, CPS, and probation cases
- Provided counseling and support to clients with drug and alcohol abuse issues
- Facilitated group and individual therapy in an outpatient setting
- Developed individual treatment goals based on history and diagnosis
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Maintained energy and enthusiasm in fast-paced environment
- Proved successful working within tight deadlines
Ministry Volunteer
Montwood Church of Christ
El Paso
09.2020 - 12.2022
- Bag rice and beans for distribution to the elderly and needy population.
- Assemble food bags for the community.
- Created an engaging environment to foster a sense of belonging for participants.
Social Services Worker
El Pasoans Fighting Hunger Food Bank
El Paso
06.2022 - 08.2022
- Support efforts to alleviate poverty
- Served low-income communities
- Provided resources to community members
- Case Assistance Navigator certified by The Texas Health and Human Services Commission
- Assisted with Your Texas Benefits application
- Distribution of vital information to community members with no access to transportation
- Client Education
- Maintained regular contact with clients by calling and visiting clients' homes
- Secured housing, medical care, and client employment by collaborating with various community agencies
- Interviewed clients and family members to obtain key case planning and management information
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients
Food Bank Volunteer
El Pasoans' Fighting Hunger
El Paso
05.2020 - 05.2022
- Pack canned, boxed, and bagged nonperishable food items into boxes for families in need
- Loaded completed boxes onto pallets prior to departure
- Collected and registered personal information of food recipients to include name, contact information, household demographics and occupation information
- Gathered opinions and support from grass-roots supporters to solidify group position
- Packaged up nonperishable food items for food bank visitors
- Prepared and packaged boxes during box assembly line phase
- Helped visitors pick out food items from donations
Social Work
Dismas Charities Inc
El Paso
08.2020 - 08.2021
- Face-to-face PSAs with vulnerable and multicultural populations
- Typed and discussed full PSAs for evaluation and supervision
- Individual Interviews of clients
- Provided no-cost psychoeducational parenting groups
- Daily interaction with re-entry residents for the process of reintegration into society and their families
- Toys for tots drive through for residents' children
- Observation of routine urinalysis for residents
- Practiced and applied listening skills
- Central monitoring office responsibilities
- Work with diverse individuals
- Identify those in need
- Continuous communication with staff, counselors, and the director of the facility
- Further duties based on client needs
- Offered community resource guidance to clients to meet their needs for reintegration
Counselor-in-Training
Aliviane Inc
El Paso
01.2021 - 05.2021
- Utilized CMBHS system of record for all HHSC SUD treatment contracts
- Developed treatment plans based on client diagnosis and needs
- Use of Diagnostic and Statistical Manual of Mental Disorders
- Individual face-to-face therapeutic sessions for clients
- Treatment of substance use disorders of clients
- Treatment of co-occurring mental health disorders of clients
- Case management and coordination
- Observation of client medical records
- Provided resources for clients and referrals
- Good computer and technology skills
- Attended therapeutic groups with clients via Zoom
- Continuous communication with supervisor, staff at agency, client's family, social networks, CPS worker, and probation officer for client effective treatment and prevention of relapse
- Applied variety of psychological methods and techniques in screening, assessment, and evaluation of clients
- Counseled clients to help them understand and overcome personal, social, and behavioral problems
Volunteer
Church Under
San Antonio
10.2020 - 11.2020
- Making meals for the homeless community
- Handing food and feeding homeless multicultural individuals
- Providing hygiene packets with items needed for the care of an individual
- Transitional Living Home Experience
- Villa Maria
- Maintained clean, neat, and operational facilities to serve program needs
Special Needs Volunteer
El Paso State Supported Living Center
El Paso
12.2019 - 03.2020
- The center decided to protect the well-being of the residents during Covid-19 and volunteers were not allowed to return
- I worked in the workshop along with the residents
- I helped tear magazines for residents to shred paper as part of their job
- Made readily available plastic water bottles for residents to take off the labels as part of their job
- The safety of the residents is vital, and I made sure they kept their protective equipment on (Work gloves, eye protectors)
- If a resident had a crisis, I would transfer them to their cottage
- Proper procedure and handling of residents was implemented
- Hygiene, diaper, and clothes change of residents
- Used a scale to weigh the residents' shredded paper
- Experience in handling unforeseeable circumstances that occur with intellectual developmental disabilities
- Responsible for the safety of all residents assigned to my group
- Substance Abuse/Use Counselor Experience
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
Special Education Teacher Assistant
Tornillo Independent School District
Tornillo
07.2011 - 09.2016
- Developed lesson plans according to the child's Individualized Education Program
- Provided support to help students with special needs learn and grow
- Kept up-to-date on current trends in special education teaching methods and strategies.
- Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
Nurse Aide
Tornillo Independent School District
Tornillo
11.2004 - 06.2011
- Performed vision, hearing, and acanthosis nigricans screenings on school aged children
- Treated children for injuries and illnesses as needed
- AED and CPR training
- Administered medications to students that had parental and primary care physician consent
- Involved member of the School Health Advisory Council for the district
- Oversee the mental, physical, emotional, and social health of school aged children
- Knowledge in health regulations and school meals
- Educated parents on healthy habits for children and physical education
- Maintenance of updated vaccination records and vaccines due for all children in the school district
- Worked with the immigrant community family members of the students
- Provided resources and access to the Wellness Clinic in Tornillo
- Member of the IEP Committee meeting weekly to establish goals for the student in the classroom
- I worked in close contact on a daily basis with parents, students, and the community
- Continued education through Region 19 Education Services Center workshops
- Maintained excellent attendance record, consistently arriving to work on time
- Improved operations through consistent hard work and dedication
- Exceeded goals through effective task prioritization and great work ethic
Registered Medical Assistant
Dr. Brion A. Gluck, OB/GYN
El Paso
01.2002 - 11.2004
- Provided face-to-face triage of 40 patients daily; vital signs
- Administration of medications and injections
- Obstetrical and gynecological care of patients
- Laboratory orders reading and results to patients
- Knowledge of basic medical terminology
- Medical records documentation
Education
Master of Science - Social Work
The University of Texas At El Paso
El Paso, TX05-2025
Bachelor of Science - Social Work
The University of Texas At El Paso
El Paso, TX05-2024
Associate of Applied Science - Social Work
El Paso Community College
El Paso, TX12-2021
Skills
- Admitting processes
- Crisis response
- Psychosocial assessment
- Client advocacy
- Cultural competence
- Effective communication
- Interdisciplinary coordination
- Healthcare navigation
- Clinical documentation
- Addiction recovery
- Relationship building
- Intervention planning
- Social research
- Professional Leadership
Certification
- Licensed Baccalaureate Social Worker- Texas
- Licensed Chemical Dependency Counselor Intern III
Languages
English
Native/ Bilingual
Spanish
Professional
American Sign Language
Elementary
Custom
- NASW Board Member Rio Grande Branch
- Member Chair
- NASW Member
Accomplishments
- UTEP Department of Social Work Outstanding Student
- Summa Cum Laude Bachelor of Social Work Graduate
- Honor's Program
- Advanced Standing Honor's Program Social Work
Affiliations
- Summa Cum Laude Honor Graduate
References
References available upon request.
Timeline
Hospice Medical Social Worker
Three Oaks Hospice
06.2024 - Current
Social Work Intern
El Paso County Public Defender's Office
08.2023 - 05.2024
Referral Specialist/Case Assistance Navigator
El Pasoans Fighting Hunger Food Bank
06.2023 - 05.2024
Licensed Chemical Dependency Counselor Intern
Aliviane, Inc
08.2022 - 05.2023
Social Services Worker
El Pasoans Fighting Hunger Food Bank
06.2022 - 08.2022
Counselor-in-Training
Aliviane Inc
01.2021 - 05.2021
Volunteer
Church Under
10.2020 - 11.2020
Ministry Volunteer
Montwood Church of Christ
09.2020 - 12.2022
Social Work
Dismas Charities Inc
08.2020 - 08.2021
Food Bank Volunteer
El Pasoans' Fighting Hunger
05.2020 - 05.2022
Special Needs Volunteer
El Paso State Supported Living Center
12.2019 - 03.2020
Special Education Teacher Assistant
Tornillo Independent School District
07.2011 - 09.2016
Nurse Aide
Tornillo Independent School District
11.2004 - 06.2011
Registered Medical Assistant
Dr. Brion A. Gluck, OB/GYN
01.2002 - 11.2004
Master of Science - Social Work
The University of Texas At El Paso
Bachelor of Science - Social Work
The University of Texas At El Paso
Associate of Applied Science - Social Work
El Paso Community College
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