Connie Willis
Hot Springs,AR
Overview
19
19
years of professional experience
1
1
Certification
2
2
Languages
Summary
Results-oriented Cashier Team Lead with a proven track record in training and mentoring new cashiers while fostering a collaborative team environment. Demonstrates patience and professionalism in guiding employees to enhance their skills for optimal performance. Skilled in delivering positive feedback and constructive criticism, contributing to an upbeat atmosphere and seamless operations that elevate customer experiences. Committed to maintaining high-quality standards and driving team success through effective leadership.
Work History
Lead Cashier
Ulta Beauty
Hot Springs, AR
02.2022 - Current
- Lead front-end operations by supporting cashiers, resolving customer concerns, and ensuring efficient checkout experiences.
- Accurately process cash, credit, and digital transactions while maintaining balanced cash drawers and following company procedures.
- Promoted sales goals through recommendations of beauty products, services, and membership programs.
- Assist with opening and closing procedures, including cash handling, register reconciliation, and store readiness.
- Trained and mentored new associates on register procedures, customer service standards, and company policies to enhance team performance.
Medical Biller
Medicus Billing and Consulting
Hot Springs, AR
07.2023 - 08.2024
- Managed billing processes and resolved claim issues, collaborating with providers and patients to ensure timely payments.
- Processed medical claims, ensuring accurate coding, charge entry, and payer-specific submission requirements.
- Reviewed denied claims and corrected billing errors to support timely reimbursement.
- Posted payments and adjustments while maintaining accurate accounts receivable records.
Art Teacher
Park Magnet School
Hot Springs, AR
08.2021 - 11.2021
- Supported the mission of an International Baccalaureate (IB) school by promoting inquiry, creativity, global awareness, and critical thinking through art instruction.
- Designed engaging visual arts lessons aligned with district standards and student learning needs.
- Managed classroom routines, materials, and studio safety to support productive instruction.
- Cultivated positive, inclusive classroom environment that enhanced student learning and encouraged respectful behavior.
Art Teacher
Carolyn Lewis Elementary
Conway, AR
08.2012 - 05.2021
- Delivered comprehensive K-4 art instruction aligned with state standards and school curricula.
- Designed and implemented age-appropriate, thematic art lessons exploring a variety of media.
- Fostered students' creativity, confidence, and self-expression through individual and group projects.
- Coordinated art curriculum with grade-level teachers for cross-subject integration.
- Managed art room materials, ensuring safe and efficient use of supplies and tools.
- Organized student art shows and extracurricular art activities including after-school art clubs.
- Documented student progress through portfolios, exhibitions, and formal assessments.
Art Teacher
North Little Rock School District
Little Rock, AR
11.2009 - 05.2012
- Developed engaging, inclusive lesson plans for elementary students in a diverse school community.
- Supported students in exploring a wide range of artistic techniques and styles.
- Assessed and provided feedback to foster growth in creative and technical skills.
- Integrated students' cultural backgrounds and interests into classroom projects.
Graphic Designer
Leisure Arts
Little Rock, AR
06.2007 - 06.2008
- Designed print and digital materials using Adobe Illustrator and InDesign.
Education
Master of Arts - Teaching
University of Central Arkansas
Conway, AR01-2009
Bachelor of Fine Arts - Graphic Design
Henderson State University
Arkadelphia, AR01-2006
Skills
- Art Instruction (K-5)
- Curriculum Development
- Classroom Management
- Cross-Curricular Integration
- Student-Centered Learning
- Visual & Digital Arts
- Lesson Planning & Assessment
- Collaborative Teaching
- ESL & Inclusive Education
- Google Suite & Microsoft Office
- Training and coaching
- Customer assistance
- Point of sale operation
- Upselling strategies
- Opening and closing procedures
- Sales expertise
- Accountability
Certification
ESL Certification, Henderson State University (2020-2021), Certified Professional Coder (CPC-A), AAPC (2023-2025), Clinique Accreditation, Level One (2023), AFPA Certified Advanced Personal Trainer & Holistic Nutritionist (2022)
Languages
English - Fluent
Spanish - Beginner/Intermediate
Timeline
Medical Biller
Medicus Billing and Consulting
07.2023 - 08.2024
Lead Cashier
Ulta Beauty
02.2022 - Current
Art Teacher
Park Magnet School
08.2021 - 11.2021
Art Teacher
Carolyn Lewis Elementary
08.2012 - 05.2021
Art Teacher
North Little Rock School District
11.2009 - 05.2012
Graphic Designer
Leisure Arts
06.2007 - 06.2008
Bachelor of Fine Arts - Graphic Design
Henderson State University
Master of Arts - Teaching
University of Central Arkansas