Connie Wilson
Thousand Oaks,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Corporate Travel Advisor
Corporate Travel Management
Omaha, NE
10.2011 - Current
- Coordinate travel logistics including flight, rail, car, limo, shuttle, and hotel
- Schedule flight emergencies and re-routing
- Conform to client travel standards and policies
- Promote acceptance of fares, rates, and suppliers
- Achieves individual and contractual service level goals for quality and productivity
- Issue tickets and exchanges
- Maintain client profiles using Concur and GetThere
- Assist client with reconciliation of corporate credit card charges
- Handle customer complaints.
Senior Travel Coordinator
Carlson Wagonlit Travel
Woodland Hills, CA
12.2009 - 10.2011
- Coordinate travel logistics including flight, car, limo, shuttle, and hotel
- Schedule flight emergencies and re-routing
- Conform to client travel standards and policies
- Promote acceptance of fares, rates, and suppliers.
Education
Microsoft Word and Excel -
Glendale Community College
Glendale, CA09.2009
Skills
- Thorough and meticulous
- Exceptional customer service
- Excellent communication skills
- Ability to succeed in fast-paced environment
- Proficient on GDS - Sabre
- Capable of working independently or as a team member
- Outstanding organizational and time management skills
- Proficient MS Word and Excel
- Excellent coordination of travel logistics
- Virtual agent
Timeline
Corporate Travel Advisor
Corporate Travel Management
10.2011 - Current
Senior Travel Coordinator
Carlson Wagonlit Travel
12.2009 - 10.2011
Microsoft Word and Excel -
Glendale Community College