Connie Byers
San Antonio,Texas
Summary
Highly effective at maintaining strong and productive employee relations. Skilled in training, consensus-building and conflict management in all areas of human resources.
Overview
12
12
years of professional experience
Work History
Senior Human Resources Generalist
Claim Assist Solutions
10.2021 - Current
- Enhanced company culture by organizing team-building activities, promoting open communication, and providing ongoing support to managers and employees.
- Streamlined HR processes for efficiency, simplifying paperwork procedures and enhancing overall employee experience.
- Managed HRIS through company growth and acquisition of 300 employees to over 1,500 employees.
- Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
- Mediated employee disputes to find mutually beneficial resolutions while maintaining positive relationships between parties involved.
- Served as liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
Human Resource Generalist/Employee Relations Specialist
Broadway Bank
03.2018 - 10.2021
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Streamlined HR processes for increased operational efficiency through development of standard operating procedures.
- Reduced employee turnover by creating comprehensive onboarding program for new hires.
- Improved organizational culture and morale through implementation of employee engagement initiatives.
- Developed strong employee relationships through attentive listening and prompt resolution of concerns.
- Reduced turnover rates by identifying areas of concern and addressing employee issues proactively.
Payroll Administrator
Dollar General Distribution Center
11.2015 - 01.2018
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification while processing payroll for over 600 employees.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
Human Resources Coordinator
Walton Signage
09.2012 - 03.2015
- Streamlined recruitment processes, expediting hiring of qualified candidates.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping for over 250 employees.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into workplace culture.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Education
High School Diploma -
Natalia High School
Natalia, TX05.1995
Skills
- Exit Interviews
- Onboarding and Orientation
- Payroll Administration
- HR policies and procedures
- Employee Retention
- Employee Relations
- Employee Investigations
- Relationship Building
- Adaptability
- Effective Communication
Timeline
Senior Human Resources Generalist
Claim Assist Solutions
10.2021 - Current
Human Resource Generalist/Employee Relations Specialist
Broadway Bank
03.2018 - 10.2021
Payroll Administrator
Dollar General Distribution Center
11.2015 - 01.2018
Human Resources Coordinator
Walton Signage
09.2012 - 03.2015
High School Diploma -
Natalia High School
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