Constance Sharpley
Cleveland,OH
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised as well supervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Nurse STNA
Cleveland Clinic
Cleveland, OH
05.1997 - 09.2006
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Participated in quality improvement initiatives in order to improve patient outcomes.
- Conducted research projects related to nursing practice or health policy issues.
- Provided guidance to new employees regarding policies and procedures within the organization.
- Facilitated communication between members of the healthcare team by attending interdisciplinary meetings.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Actively participated in professional organizations related to nursing practice.
- Prepared detailed reports on patient progress which were presented at weekly staff meetings.
- Collected and documented vital signs to track current patient conditions.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Observed and carried out physician and nursing orders.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Assisted physician with examinations, tests and procedures.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Partnered with interdisciplinary healthcare teams to formulate individualized treatment plans to deliver high-quality patient care.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Created, implemented and evaluated patient care plans with medical team.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2021
Bachelor of Science - Healthcare Management
Walden University
Minneapolis, MNSkills
- Communication
- Cultural Awareness
- Problem-Solving
- Calm Under Pressure
- Analytical
- Public Speaking
- Basic Math
- Problem Resolution
- Remote Office Availability
- Friendly, Positive Attitude
- Organization
- Written Communication
- Verbal Communication
- Task Prioritization
- Customer Service
- Clerical Support
- Multi-Line Telephone Systems
- Oral and Writing Communication
- Hospitality Services
- Meeting Scheduling
- Scheduling
- Telephone Etiquette
- Word Processing
- Expense Reporting
- Team Collaboration
- Issue Handling
- Email and Telephone Decorum
- Listening Skills
- Problem-Solving Skills
- Customer Assistance and Interaction
- Complex Problem-Solving
- Conflict Management
- Scheduling Appointments
- Verbal and Written Communication
- Time Management
- Performance Improvement
- Appointment Scheduling
- Researching Skills
- Expense Tracking
- Calendar Management oh no try to spell secretary
- Calendar Management
- Meeting Coordination
- Schedule Management
- Prioritization and Time Management
- Meeting Support
- Confidentiality Understanding
- Minute Taking
- Multi-Line Phone Systems
Affiliations
- I love reading and writing poetry
- i lobe helping others
- i love analyzing movies I watch
- I love playing problem-solving games
Accomplishments
- I am part of the National Society of leadership and Success as well the golden key (an international honor society)
- I am top 100% at Walden University
Languages
English
Native/ Bilingual
Facebook support group called Psoriatic Arthritis (PsA)
- The support group helps those struggling with autoimmune diseases like Psoriatic Arthritis as well other conditions people may have, we share our own struggles, ways to assist as well as encourage each other in our time of needs
Timeline
Nurse STNA
Cleveland Clinic
05.1997 - 09.2006
High School Diploma -
Penn Foster Career School
Bachelor of Science - Healthcare Management
Walden University