Summary
Overview
Work History
Education
Skills
Timeline
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Connie T. Harper

Jackson,MS

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

5
5
years of professional experience

Work History

Sales Associate

Bath and Body Work
Flowood, MS
11.2024 - Current
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Provided accurate information about products, prices and services.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Picker

Kroger's Grocery
Flowood, MS
11.2024 - Current
  • Elect and gather products for customers' online orders efficiently, with attention to freshness and quality.
  • Managed coupon application and payment processing.
  • Deliver and load orders into customers' cars upon arrival for pick-up.
  • Communicate any substitutions or exceptions to customers' orders at the time of pick-up.
  • Ensure the quality and freshness of all items chosen, and maintain the organization of staging areas.
  • Follow local, state, and federal laws, food safety procedures, and company guidelines.

Leasing Agent/Receptionist

Blue Roc Premier
Jackson, MS
06.2023 - 09.2024
  • Facilitate lease agreements, collect security deposits, and coordinate lease changes with current tenants.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

Sales Associate

TJ Maxx
Flowood, MS
04.2023 - 07.2023
  • Assisted with stocking and organizing the backroom to ensure smooth floor operations
  • Managed the dressing room and provided cashier support as needed
  • Ensured merchandise was ready for display and maintained a customer-friendly environment

Amazon Process Assistant

Amazon Warehouse
Theodore, AL
05.2020 - 06.2023
  • Supervised a team of 35 inbound associates, ensuring the efficient induction of 85K packages in a single sortable window
  • Contributed to Amazon’s Operational Excellence initiative, meeting customer promise times for 2M packages
  • Provided coaching and guidance on safety protocols and process improvement
  • Acted as a stand-in Process Assistant, resolving distribution issues and loss partials

Education

Some College (No Degree) - Phlebotomy

Our Time Is Now Career College
McComb, MS

Bachelors - Criminal Justice and Correctional Services

Jackson State University
Jackson, MS
04.2023

Skills

  • Strong communication skills
  • Problem-solving skills
  • Understanding Fair Housing Regulations
  • Leadership
  • Retail operations
  • Knowledge of medical terminology
  • Microsoft Office Suite
  • Experience in developing curriculum
  • Expertise in bartending and food service
  • Order of draw

Timeline

Sales Associate

Bath and Body Work
11.2024 - Current

Picker

Kroger's Grocery
11.2024 - Current

Leasing Agent/Receptionist

Blue Roc Premier
06.2023 - 09.2024

Sales Associate

TJ Maxx
04.2023 - 07.2023

Amazon Process Assistant

Amazon Warehouse
05.2020 - 06.2023

Some College (No Degree) - Phlebotomy

Our Time Is Now Career College

Bachelors - Criminal Justice and Correctional Services

Jackson State University

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Connie T. Harper