Connyr Burene
Grand Rapids,MI
Summary
Hardworking and reliable student pursuing a career in business with a strong ability to build relationships, problem solve, and be of service to others. Offering a team-oriented and ready-to-learn- mindset.
Overview
5
5
years of professional experience
Work History
Sales Associate
Dick's Sporting Goods, Inc
05.2023 - Current
- Maintained up-to-date knowledge of promotions and policies.
- Listened to customer needs to identify and recommend optimal products.
- Provided positive first impressions to welcome customers.
- Developed strong cooperative relationships with coworkers and managers.
Customer Service Specialist
Sugar Buzz
04.2021 - 08.2022
- Managed cash and credit sales transactions, balanced register, and insured accurate counts.
- Provided exceptional customer service to all guests and resolved conflicts as needed to maintain a positive reputation.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Streamlined opening and closing procedures as integral member of store staff.
Team Member
Kilwins Chocolates & Ice Cream
06.2018 - 10.2019
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members in cash register operations, store procedures, and customer service.
- Educated customers on menu items.
- Set positive tone for customer experience as first point of contact for incoming guests.
Education
BBA -
Grand Valley State University
Grand Rapids, MI04.2024
High School Diploma -
Traverse City West Senior High School
Traverse City, MI06.2020
Skills
- Growth Mindset
- Positive Team Member
- Reliable and Punctual
- Customer Service
- Effective Communication
- Proficient in Microsoft Office Suite
- Adaptability
- Problem Solving
Timeline
Sales Associate
Dick's Sporting Goods, Inc
05.2023 - Current
Customer Service Specialist
Sugar Buzz
04.2021 - 08.2022
Team Member
Kilwins Chocolates & Ice Cream
06.2018 - 10.2019
BBA -
Grand Valley State University
High School Diploma -
Traverse City West Senior High School
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