Connor Barnes
Mechanicsburg,PA
Summary
Sophomore mechanical engineering student at Messiah University seeking internship opportunities in Mechanicsburg, PA area.
Overview
4
4
years of professional experience
Work History
Customer Service Desk Representative
Giant Food Stores
Mechanicsburg, Pennsylvania
06.2024 - Current
- Resolved customer complaints through calm, professional communication, enhancing overall customer experience.
- Provided exceptional customer service, contributing to high levels of customer satisfaction.
- Received and responded to incoming customer calls and routed customers to correct store departments.
- Processed returns, exchanges, and addressed store service inquiries for customers at Giant Food Stores.
- Verified product pricing for accuracy, promotions, and product details for shoppers.
- Processed lottery, money order, and Western Union service requests.
- Operated cash registers accurately to complete customer payments.
Mowing and Landscpaing
Self-Employed
Mechanicsburg, Pennsylvania
06.2025 - Current
- Communicated effectively with clients to coordinate schedules.
- Provided high-quality landscaping services to meet client expectations.
Campus Events Staff
Messiah University
Mechanicsburg, Pennsylvania
06.2022 - 08.2023
- Executed day-to-day duties with attention to detail and consistency.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service-related issues.
Education
Bachelor of Science - Mechanical Engineering
Messiah University
Mechanicsburg, PA05-2029
Skills
- Customer service and interaction
- Conflict resolution
- Active listening
- Team collaboration
- Problem solving
- Excel proficiency
- SolidWorks CSWA certified
Timeline
Mowing and Landscpaing
Self-Employed
06.2025 - Current
Customer Service Desk Representative
Giant Food Stores
06.2024 - Current
Campus Events Staff
Messiah University
06.2022 - 08.2023
Bachelor of Science - Mechanical Engineering
Messiah University