Connor Boucher
Concord,North Carolina
Summary
Dedicated and adaptable professional with experience in customer service roles within the restaurant and retail sectors. Demonstrated expertise in efficiently managing take-out operations and providing exceptional service to customers. Skilled in handling orders both in person and over the phone, ensuring accuracy and customer satisfaction. Additionally, proficient in cashier duties with a commitment to accuracy and efficiency.
Complemented by a solid foundation in technical skills acquired through college coursework, including proficiency in Python programming and Microsoft Office 365 applications. Possesses a strong grasp of Excel and adeptness in utilizing statistical techniques for data interpretation and forecasting. Known for effective project planning and management, coupled with excellent technical writing abilities.
Driven by a passion for delivering high-quality results and enhancing operational efficiency. Eager to leverage diverse skills and experiences to contribute positively to a dynamic team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Publix
01.2024 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Take-Out Server
On The Border
08.2020 - 08.2022
- Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
- Expedited order processing for reduced wait times and increased customer satisfaction.
- Maintained a clean and organized work area, ensuring efficient service throughout the shift.
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
Education
BBA - Business Management
University of North Carolina At Charlotte
Charlotte, NC05.2026
Associate of Applied Science - Software Development
University of North Carolina At Charlotte
Charlotte, NC05.2026
High School Diploma -
Jay M Robinson High School
Concord, NC06.2022
Skills
- Good Understanding Of Excel
- Experience with using all of office 365 applications
- Full understanding of python
- Excellent Technical Writing
- Project Planning
- Project Management
Certification
- Certification in Autocad, Acquired in 2022.
Languages
English
Native or Bilingual
Timeline
Cashier
Publix
01.2024 - Current
Take-Out Server
On The Border
08.2020 - 08.2022
BBA - Business Management
University of North Carolina At Charlotte
Associate of Applied Science - Software Development
University of North Carolina At Charlotte
High School Diploma -
Jay M Robinson High School
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