Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eagerness to learn new skills and readiness to develop already learned skills.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
IT Support Intern
The Kincaid Group
05.2023 - 08.2023
Led projects under minimal guidance including setting up computer labs, setting up new teachers phones and computers, and providing support to faculty.
Interacted with clients by phone, email, or in-person to provide information.
Analyzed problems and worked with teams to develop solutions.
Optimized client experience by delivering superior services and effectively troubleshooting issues.
Online Order Fulfillment
Hy-Vee
06.2022 - 05.2023
Helped customers in timely matter and provide great customer service
Help fix and reset systems when necessary and contact corporate when unable to fix.
Managed order fulfillment and organization of online orders.
Processed customer payments for timely, accurate order fulfillment.
Manager
HotBox Cookies
05.2021 - 07.2022
Led a small team while managing the in-store traffic and deliveries.
Developed and maintained relationships with customers and suppliers through account development.
Onboarded new employees with training and new hire documentation.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelors of Science In Business with a Major in Information Systems -
University of Kansas
Lawrence, KS
05.2021 - 12.2023
Information Systems Major -
Pittsburg State University
Pittsburg, KS
08.2019 - 05.2021
High School Diploma -
Desoto High School
DeSoto, KS
08.2016 - 08.2019
Skills
Communicationundefined
Coursework
Information Security
Business Policy and Strategy
IT Project Management
Contemporary Info Tech Topics
Timeline
IT Support Intern
The Kincaid Group
05.2023 - 08.2023
Online Order Fulfillment
Hy-Vee
06.2022 - 05.2023
Bachelors of Science In Business with a Major in Information Systems -
University of Kansas
05.2021 - 12.2023
Manager
HotBox Cookies
05.2021 - 07.2022
Information Systems Major -
Pittsburg State University
08.2019 - 05.2021
High School Diploma -
Desoto High School
08.2016 - 08.2019
Similar Profiles
Misty ParkerMisty Parker
Licensed Insurance Agent at Kincaid Insurance Group Inc.Licensed Insurance Agent at Kincaid Insurance Group Inc.