Connor Brady
New Graduate
Lawrence,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eagerness to learn new skills and readiness to develop already learned skills.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
IT Support Intern
The Kincaid Group
05.2023 - 08.2023
- Led projects under minimal guidance including setting up computer labs, setting up new teachers phones and computers, and providing support to faculty.
- Interacted with clients by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Optimized client experience by delivering superior services and effectively troubleshooting issues.
Online Order Fulfillment
Hy-Vee
06.2022 - 05.2023
- Helped customers in timely matter and provide great customer service
- Help fix and reset systems when necessary and contact corporate when unable to fix.
- Managed order fulfillment and organization of online orders.
- Processed customer payments for timely, accurate order fulfillment.
Manager
HotBox Cookies
05.2021 - 07.2022
- Led a small team while managing the in-store traffic and deliveries.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelors of Science In Business with a Major in Information Systems -
University of Kansas
Lawrence, KS 05.2021 - 12.2023
Information Systems Major -
Pittsburg State University
Pittsburg, KS 08.2019 - 05.2021
High School Diploma -
Desoto High School
DeSoto, KS 08.2016 - 08.2019
Skills
CommunicationProblem SolvingEmotional IntelligenceCreativityAnalytical Skills
Research
Report Writing
Fast Learner
Tech-Savvy
Microsoft Office Suite
Interpersonal and Social Skills
Teamwork and Collaboration
Quick Learner
Coursework
- Information Security
- Business Policy and Strategy
- IT Project Management
- Contemporary Info Tech Topics
Timeline
IT Support Intern
The Kincaid Group
05.2023 - 08.2023
Online Order Fulfillment
Hy-Vee
06.2022 - 05.2023
Bachelors of Science In Business with a Major in Information Systems -
University of Kansas
05.2021 - 12.2023
Manager
HotBox Cookies
05.2021 - 07.2022
Information Systems Major -
Pittsburg State University
08.2019 - 05.2021
High School Diploma -
Desoto High School
08.2016 - 08.2019