Connor Burroughs
Burbank,CA
Summary
Seasoned automotive and motorcycle technician with over 8 years of hands-on experience in servicing and repairing motorcycles of various makes and models. Proficient in diagnosing complex mechanical issues, performing routine maintenance tasks, and ensuring the optimal performance of motorcycles. Skilled in using specialized tools and equipment to troubleshoot and resolve problems efficiently. Strong commitment to quality workmanship, safety, and customer satisfaction. Seeking to leverage my extensive motorcycle mechanic experience to contribute to the Technical Services team at Universal Studios Hollywood, ensuring the seamless operation of shows, rides, and attractions.
Overview
3
3
years of professional experience
Work History
Ride Operator
Universal Studios Hollywood
06.2022 - Current
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Motorcycle Mechanic
Burbank Moto
09.2021 - 05.2022
- Exhibited strong attention to detail in all aspects of repair work, preventing errors that could lead to costly rework or unsafe riding conditions.
- Provided exceptional customer service by addressing concerns promptly, explaining repairs clearly, and offering expert advice on motorcycle care.
- Adapted to changing industry trends by continuously expanding knowledge of electric and hybrid motorcycle technologies, positioning the business for future growth opportunities.
- Serviced and inspected all fluid levels on numerous different makes and models of bikes.
Education
Associate of Science - Criminal Justice
Moorpark College
Moorpark, CA01.2023
Skills
- Automotive service and repair of 4 stroke, 2 stroke, and electric motors and vehicles
- Proficient with power tools and hand tools mastery
- Understanding and able to tolerate fuels, chemicals, oils, grease, and solvents
- Polish, wax, and ceramic application to paint
- Metal Polishing
- Experience with pressure washing
- Attention to Detail
- Advanced Computer Knowledge
- Inspecting and servicing vehicle tires
- Vehicle Restoration
- Understanding of MSDS
- Fast Learner
Additional Information
Experienced with manual and automatic transmissions
Class C and M1 license
Timeline
Ride Operator
Universal Studios Hollywood
06.2022 - Current
Motorcycle Mechanic
Burbank Moto
09.2021 - 05.2022
Associate of Science - Criminal Justice
Moorpark College
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