Connor Cody
Sylvania
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations across various roles, including a notable tenure at Brown Honda. Skilled in automotive detailing and team collaboration, consistently delivering high-quality service and operational improvements. Demonstrates a strong work ethic and excellent verbal communication, contributing to positive customer experiences and workplace efficiency. Service industry professional with track record of delivering exceptional customer service. Known for reliability, flexibility, and ability to work well under pressure. Strong focus on teamwork and adaptability, with expertise in maintaining clean and welcoming environment.
Overview
3
3
years of professional experience
Work History
Car Detailer
Brown Honda
04.2024 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Seasonal Worker
Dicks Sporing Goods
12.2022 - 02.2023
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Service Crew Member
Barry's Bagels
11.2021 - 12.2021
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Bachelor of Business Administration - Finance
Ohio University
Athens, OH05.2028
High School Diploma -
Sylvania Northview High School
Sylvania, OH06.2024
Skills
- Customer Service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Team Collaboration
- Food safety knowledge
- Performance Improvement
- Food Safety
References
Marc Adkins (Fixed operations director for Brown Honda) Phone: +1 (419) 902-5925
Stew Metz ( Currently my manager, Detail manager for Brown honda) Phone: +1 (419) 965-8200
Timeline
Car Detailer
Brown Honda
04.2024 - Current
Seasonal Worker
Dicks Sporing Goods
12.2022 - 02.2023
Service Crew Member
Barry's Bagels
11.2021 - 12.2021
Bachelor of Business Administration - Finance
Ohio University
High School Diploma -
Sylvania Northview High School
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