Connor Covington
The Woodlands,TX
Summary
Dynamic Branch Manager at Enterprise Rent-A-Car with a proven track record of driving $140k in monthly sales and achieving a 90% customer service score. Expert in client relationship management and strategic planning, successfully growing fleet size by 20% and promoting nine employees through effective training and leadership.
Overview
7
7
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
12.2021 - Current
- Notched top 3 manager list in 6 consecutive months driving in $140k per month in sales leading to 2 Champion awards for 2 fiscal quarters
- Grew branch fleet 20% from 320 cars to 380 cars through in person marketing to car insurance agencies, dealerships, collision centers and corporate accounts
- Lead team in managing 30 plus corporate accounts rentals needs for clients like Exxon, Entergy, Conoco Phillips, Oxy, HP, United Airlines, Southwest Airlines, Kroger, HEB and Johnson & Johnson
- Trained and helped promote 9 employees to level 2 positions through rigorous sales, asset management, and customer service training procedures
Operations Manager
JB Hunt Transport
02.2019 - 11.2021
- Led onboarding and training of 50 plus new hires to fulfill business requirements
- Supervised operations staff and kept employees compliant with company policies and procedures as well as DOT policies and procedures
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly resulting in operational growth of 30%
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services resulting in record breaking 98% ontime delivery over 12 month period
- Led quarterly report of operations KPI's to JB Hunt leadership team
Education
Bachelor of Arts - Business Administration And Management
Harding University
Searcy, AR12-2018
Skills
- Leadership
- Sales professional
- Decision-making
- Client acquisition
- Strategic planning
- Client relationship management
Accomplishments
- 2x Champion Award winner for branch performance over quarter of fiscal year
- 7x Elite award winner for top branch of the month
Timeline
Branch Manager
Enterprise Rent-A-Car
12.2021 - Current
Operations Manager
JB Hunt Transport
02.2019 - 11.2021
Bachelor of Arts - Business Administration And Management
Harding University
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