Connor Covington

Organized on-campus events to enhance awareness of Disney College Program.

• Coordinated logistics for program operations, ensuring effective communication about Disney College Program.

• Coordinated logistics for events, ensuring seamless execution of all activities.
• Managed vendor relationships, securing essential services and materials for successful events.
• Collaborated with marketing teams to promote events through various channels.
• Used CRM systems like Salesforce and Reserve to make sure all events ran smoothly from the time they were booked all the way to event execution.
• Utilized marketing systems like Sprout Social to enhance guest engagement and promote event attendance.

Collaborated with colleagues to develop strategies for improving guest experience.

Evaluated customer feedback and recommended changes or improvements to enhance guest experience.

• Used Disney's five keys of excellence model to ensure guest experience was always upheld which included:

Safety, Courtesy, Efficiency, Show, and inclusion