Connor Darcy
South Lyon,MI
Summary
At Bill Brown Ford, I excelled as a Service Porter, showcasing a service-focused mindset and expertise in vehicle detailing. Renowned for quick learning and exceptional customer engagement, I enhanced service delivery and operational efficiency. My dedication to safety and cleanliness significantly contributed to a positive customer experience and dealership standards. Reliable Service Porter enthusiastically pursuing new opportunity to add value to exciting team. Offering vast dealership experience, including customer service, vehicle inspection, and vehicle detailing. Service-oriented Day Porter with dedication to ensuring excellent guest experience. Offering thorough approach to cleaning and maintaining facilities. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Industrious Service Porter adept at providing excellent customer service and dealership support. Dedicated and reliable with drive for performing to exceed company expectations.
Overview
2
2
years of professional experience
Work History
Service Porter
Bill Brown Ford
Livonia, MI
12.2022 - 08.2024
- Performed basic maintenance and cleaning.
- Transported completed vehicles back to the customer's residence or place of business.
- Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
- Received customer vehicles for service and parked them in designated areas.
- Responded to questions about local area and company services.
- Maintained inventory of necessary supplies.
- Cleaned common areas following established schedules and prescribed methods.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Provided shuttle service for customers when their vehicle was being serviced at the shop.
- Assisted with snow removal and management of winter upkeep.
- Contributed to service ticket writing and tagging of customer vehicles.
- Moved and worked with vehicles to support sales activities.
- Assisted mechanics with lifting heavy parts or equipment into position during engine repairs or replacements.
- Traveled to local vendors to pick up supplies or equipment repairs.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Provided transport for customers and dealership personnel
- Drove vehicles to different areas of dealership to meet display standards.
- Inspected vehicles for stains and debris and returned clean and tidy vehicle to customer.
- Prepared rental cars for customers who requested them while their own vehicle was being serviced.
- Supported parts department with deliveries and pickups.
Education
High School Diploma -
Stevenson High School
Livonia, MI05-2021
Skills
- Quick learner
- Running errands
- Deliveries
- Service-focused mindset
- Vehicle detailing
- Safety awareness
- Vehicle battery replacement
- Safe driving
- Parts department support
- Cleanliness
- Vehicle cleaning
- Customer engagement
Timeline
Service Porter
Bill Brown Ford
12.2022 - 08.2024
High School Diploma -
Stevenson High School
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