Connor Del Grosso
New Brighton,MN
Summary
Proven Community Service Officer with a strong background in ordinance enforcement and community engagement, notably with the City of St. Anthony. Excelled in reducing traffic accidents and resolving citizen concerns with empathy. Skilled in report writing and multitasking, demonstrating a commitment to public safety and exceptional service.
Experienced with community safety and public order enforcement. Utilizes effective communication and critical thinking to navigate complex situations. Knowledge of law enforcement protocols and community engagement strategies.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Community Service Officer
City of St. Anthony
07.2022 - Current
- Assisted in enforcing local ordinances such as noise complaints or animal control issues, liaising with appropriate authorities when necessary.
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
- Responded to and processed found property calls, logging details and filing required reports for further action.
Community Service Officer
Anoka County Sheriff's Office
12.2021 - 03.2022
- Assisted in enforcing local ordinances such as noise complaints or animal control issues, liaising with appropriate authorities when necessary.
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
Security Officer
Metro One Loss Prevention
08.2021 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Returns Associate
Hom Furniture-Coon Rapids
10.2020 - 06.2021
- Provided documentation and calculations to support inventory distribution decisions.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Optimized storage space for returned items awaiting restocking or disposal, keeping work area tidy and efficient at all times.
- Leveraged strong problem-solving skills to resolve customer disputes surrounding returns or exchanges diplomatically and professionally.
- Unloaded, inspected, and stored damaged and returned products.
Grocery Stocker
Target
06.2020 - 10.2020
- Stocked designated items on shelves, end caps and displays.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
Associate of Science - Law Enforcement
Century College
White Bear Lake, MN05-2025
High School Diploma -
Melbourne Senior High
Melbourne, FL05-2020
Skills
- Report writing
- Community engagement
- Physically fit
- Service calls
- Traffic control
- Fingerprinting
- Ordinance enforcement
- Multitasking
Timeline
Community Service Officer
City of St. Anthony
07.2022 - Current
Community Service Officer
Anoka County Sheriff's Office
12.2021 - 03.2022
Security Officer
Metro One Loss Prevention
08.2021 - Current
Returns Associate
Hom Furniture-Coon Rapids
10.2020 - 06.2021
Grocery Stocker
Target
06.2020 - 10.2020
Associate of Science - Law Enforcement
Century College
High School Diploma -
Melbourne Senior High
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