Connor Dominiec

• Assisted with design and led merchandising for both US locations in Denver and Salt lake City.
• Oversaw daily operations, ensuring efficient workflow and high standards of customer service.
• Responsible for hiring and managing staff at both US locations.
• Head of operations for US retail stores responsible for anything from acquiring alarm permits, developing training materials, policies and procedures, to creating KPI worksheets.
• Developed new promotional campaigns to attract new customers.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Worked with CEO to ensure store and company success by closely monitoring KPI's, ensuring positive work environment, and fostering relationships with the local community.
• Led operations on Denver store relocation, redesign and remerchandising of new location.
• Managed inventory control, cash control, and store opening and closing procedures.
• Maintained a 20% return customer rate from Q1 to Q3 after first 8 months of operation.

Recruited by head of visual merchandising and regional sales manager to bring the vision of creative team to life while increasing profitability in the Colorado market.

• Periodical visits to all stores in Colorado overseeing seasonal flips, weekly refreshments, window displays, adjustments based on analytics, and ensuring all stores are compliant with company standards.
• Cultivated and maintained synergetic partnerships with each store manager communicating closely about store operations and tasks at hand.
• Lead and collaborated with head of VM on 7 new store builds.
• Assisted in developing training material in visual merchandising and product knowledge.
• $289,000 in personal sales through 2022. Leading retail channel with highest sales in company.
• Cross-trained in leadership and management for multifunctional role acting as MOD for extended periods of time.
• Supported RSM with recruitment and hiring staff.
• Made educated and strategical decisions for displays, product placement, and floor layout based off of sale reports, traffic, weather and demographics with successful and profitable results.

• Ensured all stock or fabricated material sold corresponds to schematics provided by customer or CAD technician handling anywhere from 20-30 orders per day.
• Quality assurance specialist responsible for analyzing $50,000-$100,000 of material affirming measurements are true and correct on any given day.
• Established and nurtured relationships with all fabricators, CAD technicians, and upper management building strong lines of communication to maximize and stream line production.
• Developed outstanding rapport with customers and owners of accounts to maintain clientele and secure loyalty.
• Inventory management for shipping materials and stock metal for fabrication.
• Prepping and packaging materials prior to loading or shipping guaranteeing material is safe and will arrive in perfect condition.
• Provided fast, safe, and efficient deliveries to clientele across DFW metroplex.

• Performed installations, troubleshooting and diagnosis, and repairs on malfunctioning irrigation systems.
• Developed winterizing and maintenance program creating passive income for company during slower months of year.
• Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
• Formed steadfast bonds with clients by consistently providing high-quality service and addressing concerns promptly.
• Recognized as top performer among peers due to outstanding productivity levels and commitment to excellence.