Connor Dupler
Mount Perry,OH
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Bookkeeper / Farm Manager
Village Veterinary Care
11.2022 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Reconciled and corrected issues with financial records.
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
- Successfully negotiated contracts with buyers to secure favorable terms for the sale of farm products.
Owner / Sales Manager / Customer Service
Dupler Cattle
12.2016 - Current
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Manage day-to-day business operations.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consult with customers to assess needs and propose optimal solutions.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Streamline daily operations by implementing detailed record-keeping systems for tracking expenses, animal health, and breeding cycles.
- Maximize profit margins with strategic buying and selling of livestock at market.
- Have bred, raised, and sold high quality show and breeding cattle that are competitive at the local, state, and national levels.
Manager / Customer Service
Mr. Froggy's Express Car Wash
05.2022 - 11.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Assistant Farm Manager /Customer Service Representative
Miller Farms / Pioneer Seed Sales
06.2016 - 10.2021
- Made sure farmers got seed to plant their crops on time and in an enjoyable/efficient manner.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Monitored inventory levels of supplies to maintain optimal stock for efficient farm operations.
Education
B.A. - COMMUNICATION STUDIES
OHIO UNIVERSITY
ATHENS, OHIO12.2020
Skills
- Microsoft Word
- Excel
- Microsoft PowerPoint
- Google Drive
- Adobe Photoshop
- QuickBooks
- Customer service
- Communication
- Leadership
- Management
- Business experience
- Financial reporting
- Accounts payable
- Tax preparation
- Budget management
- Problem solving
- Attention to detail
- Time management
- Inventory management
- Team leadership
- Contract negotiation
- Record keeping
- Bookkeeping
Leadership And Volunteer Work
- Advisor, Madison Jr. Farmers 4-H Club, 01/01/19, Present
- Evaluator / Judge, Livestock Show, 01/01/23, Present
Timeline
Bookkeeper / Farm Manager
Village Veterinary Care
11.2022 - Current
Manager / Customer Service
Mr. Froggy's Express Car Wash
05.2022 - 11.2022
Owner / Sales Manager / Customer Service
Dupler Cattle
12.2016 - Current
Assistant Farm Manager /Customer Service Representative
Miller Farms / Pioneer Seed Sales
06.2016 - 10.2021
B.A. - COMMUNICATION STUDIES
OHIO UNIVERSITY
Similar Profiles
Sydney WilsonSydney Wilson
Veterinary Assistant at Village Veterinary Care of GranvilleVeterinary Assistant at Village Veterinary Care of Granville
Eliana CelyEliana Cely
Veterinarian at Village Veterinary Clinic of HamburgVeterinarian at Village Veterinary Clinic of Hamburg
Ryan ValdiviesoRyan Valdivieso
Kennel Technician at Village Veterinary ClinicKennel Technician at Village Veterinary Clinic
Eva PorterEva Porter
Server at Texas RoadhouseServer at Texas Roadhouse
Deanna CollinsDeanna Collins
Head Cashier at LowesHead Cashier at Lowes