Connor Fisher
Castle Pines,CO
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail, and goal achievement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Police Explorer
DCSO
05.2019 - Current
- Enhanced community relations by participating in various outreach programs and events.
- Assisted officers with traffic control during parades, marathons, and special events for improved public safety.
- Completed rigorous training modules in areas such as crime scene investigation and CPR certification to increase skillset.
- Developed leadership skills through rank of Sergeant and leadership courses
- Worked competitively with a team with great results
Back of House Team Member
King Soopers
08.2021 - 01.2022
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- I had to work unusual hours
Front Line Crew Member
Chiptole
02.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized workspace, ensuring a safe environment for both customers and colleagues.
- Assisted in the preparation of fresh menu items, adhering to strict food safety guidelines.
- Completed daily tasks efficiently, contributing to smooth operations during peak hours.
- Collaborated with team members to provide exceptional service and resolve any customer issues promptly.
- Gained proficiency in multiple roles within the establishment, increasing overall productivity and flexibility.
- Demonstrated excellent communication skills by effectively interacting with customers and addressing their needs.
- Operated cash register accurately, maintaining proper handling of financial transactions.
Dasher
DoorDash
08.2022 - 04.2023
- Improved customer satisfaction by providing timely and accurate deliveries.
- Navigated efficiently through various delivery routes for expedited service.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
Front Crew Member
Qdoba
04.2023 - 06.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined order processing for increased efficiency through accurate communication with kitchen staff.
- Contributed to team success by consistently meeting or exceeding sales goals and upselling menu items.
- Maintained high standards of food safety and cleanliness, ensuring compliance with company policies and local regulations.
Shift Leader
Qdoba
06.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
Rock Canyon High School
Highlands Ranch, CO06.2021
Skills
- Customer Service Management
- Cash Handling
- Conflict Resolution
- Rules Enforcement
- Employee Attendance Monitoring
- Positive Attitude
- Team Leadership
- Training Assistance
- Decision-Making Capabilities
- Complaint Resolution
- Team Collaboration and Leadership
- Problem-Solving
Certification
Drivers License in August of 2021
References
References available upon request.
Timeline
Shift Leader
Qdoba
06.2023 - Current
Front Crew Member
Qdoba
04.2023 - 06.2023
Dasher
DoorDash
08.2022 - 04.2023
Front Line Crew Member
Chiptole
02.2022 - 08.2022
Back of House Team Member
King Soopers
08.2021 - 01.2022
Police Explorer
DCSO
05.2019 - Current
High School Diploma -
Rock Canyon High School
Drivers License in August of 2021
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