Connor Grauling
Massapequa,NY
Summary
Energetically excelled in customer support and sales at Big Becks Pools and Pavers, enhancing customer satisfaction through expert product recommendations and efficient order processing. Demonstrated exceptional rapport-building and money-handling abilities, significantly contributing to a positive shopping experience. Achievements include maintaining impeccable customer records and swiftly addressing inquiries, showcasing a blend of hard and soft skills vital for success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Big Becks Pools and Pavers
Massapequa, USA
05.2023 - 08.2023
- Provided primary customer support to customers
- Informed customers about special promotions and provided detailed information for various products
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Recommended products to customers, thoroughly explaining details
- Answered product and service questions, suggesting other offerings to attract potential customers
- Updated account information to maintain customer records
- Answered customer telephone calls promptly to avoid on-hold wait times
Camp Counselor
Camp Read
Brant Lake, USA
06.2021 - 07.2021
- Provides high-quality educational and recreational opportunities and enjoyable experiences for camp participants
- Supervises campers and ensures their safety, development, growth, skill achievement, and general well-being
Sales Associate
Pequa Pools
Massapequa, USA
05.2020 - 04.2021
- Provided primary customer support to customers
- Informed customers about special promotions and provided detailed information for various products
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Recommended products to customers, thoroughly explaining details
- Answered product and service questions, suggesting other offerings to attract potential customers
- Updated account information to maintain customer records
- Answered customer telephone calls promptly to avoid on-hold wait times
Education
High School -
Massapequa High School
Massapequa, NYSome College (No Degree) -
SUNY New Paltz
New Paltz, NYSkills
- Building rapport
- Order processing
- Friendly and outgoing
- Money handling
Affiliations
- Studying Mandarin
- Traveled to China, June 2023
- Eagle Scout, March 2023
- Volunteered as a camp counselor at St. Rose of Lima Vacation Bible School
Timeline
Sales Associate
Big Becks Pools and Pavers
05.2023 - 08.2023
Camp Counselor
Camp Read
06.2021 - 07.2021
Sales Associate
Pequa Pools
05.2020 - 04.2021
High School -
Massapequa High School
Some College (No Degree) -
SUNY New Paltz
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