Johnathan Shaughnessy
Mililani Town,HI
Summary
Self-motivated and energetic Car Salesman with customer satisfaction background and effective relationship building and client retention skills, hungry to close deals and increases sales. Consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Tony Group
2024.02 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Cultivated strong relationships with clients.
Delivery Expert
Domino's Pizza
2022.06 - 2024.02
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Collaborated with team members to ensure smooth workflow and fast order processing.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
Auto Body Technician
SOS Repair
2021.02 - 2022.06
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
Server
Shabu Dot Com
2019.12 - 2021.02
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cart Associate
Wal-Mart Supercenter
2018.07 - 2019.01
- Fostered a positive shopping environment, greeting customers with a friendly demeanor and offering assistance as needed.
- Contributed to team success through effective communication and coordination with colleagues across departments.
- Collaborated with fellow associates to ensure efficient coverage of cart retrieval duties throughout the day.
Education
High School Diploma -
Mililani High School
Mililani Town, HI05.2020
Skills
- Problem-Solving
- Flexible Schedule
- Delivering Vehicles
- Used cars familiarity
- Inventory Tracking
- Customer Service
- Self-Directed and Motivated
- Maintenance and Repair
- Member Assistance
- Cart Collection and Return
- Active Listening
- Safety Protocols and Procedures
- Customer Rapport
- Vehicle Maintenance
- Strong Leadership Skills
- Attentive to Detail
- Commitment to Quality
- Excellent Work Ethic
- In-Depth Knowledge of Varied Makes and Models
- Client Service
- Building rapport
- Goal-Oriented
Timeline
Sales Associate
Tony Group
2024.02 - Current
Delivery Expert
Domino's Pizza
2022.06 - 2024.02
Auto Body Technician
SOS Repair
2021.02 - 2022.06
Server
Shabu Dot Com
2019.12 - 2021.02
Cart Associate
Wal-Mart Supercenter
2018.07 - 2019.01
High School Diploma -
Mililani High School
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