Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Sales AssociateLead InstallerWork Type
Full TimePart TimeLocation Preference
On-SiteLocation: Cocoa, FL
Open to relocation: Yes
Open To Work
Charles West
Cocoa
Work Preference
Summary
Dynamic professional with expertise in customer service and problem-solving, honed at Quality Insulation of Brevard. Proven track record in sales strategies and relationship building, enhancing client satisfaction and retention. Adept at meeting deadlines and adapting to diverse groups, ensuring project success and exceeding expectations. Reliable and goal-oriented, committed to delivering exceptional results.
Overview
28
28
years of professional experience
Work History
Sales Associate
Quality Insulation of Brevard
Cocoa, FL
01.2023 - Current
- Assisted customers with product selection and provided detailed information on insulation options.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained inventory levels by tracking stock and restocking merchandise as needed.
- Collaborated with team members to create a welcoming environment for customers.
- Educated customers on energy efficiency benefits of various insulation products.
- Handled customer inquiries and resolved issues to ensure satisfaction and retention.
- Supported promotional activities by displaying products attractively in the sales area.
- Participated in ongoing training sessions to enhance product knowledge and sales techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Lead Installer
Go Green Insulation Llc
Tampa, FL
08.2013 - 01.2023
- Oversaw installation of insulation systems, ensuring compliance with safety and quality standards.
- Trained and mentored junior installers on best practices and safety protocols.
- Coordinated project schedules to optimize workflow and resource allocation.
- Conducted thorough inspections of completed installations for quality assurance.
- Implemented process improvements that enhanced installation efficiency and reduced waste.
- Collaborated with project managers to align installation efforts with client specifications and deadlines.
- Improved customer satisfaction by providing efficient and accurate installations.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Loaded and unloaded building materials used for construction.
Fitter
Coastal Steel Inc
Cocoa, FL
03.2007 - 01.2013
- Assembled steel structures following engineering specifications and safety protocols.
- Operated welding equipment to join metal components with precision and skill.
- Interpreted blueprints and technical drawings to execute fabrication tasks accurately.
- Conducted quality inspections on finished products to ensure compliance with industry standards.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Laid out, positioned, aligned and secured parts for welding and bolt-up.
- Measured, marked, cut, bored, fitted and installed various piping or structural components in accordance with blueprints and job specifications using hand and power tools.
- Applied strong problem-solving skills to address unexpected challenges that arose during the fitting process.
- Ensured accuracy of final product dimensions by diligently verifying measurements against project specifications.
- Supported a positive work environment by fostering collaboration, sharing knowledge, and assisting peers as needed.
- Improved overall project completion time through proficient use of hand tools, power tools, and specialized machinery.
- Maximized tool lifespan through proper care and maintenance procedures resulting in reduced replacement costs.
- Coordinated movement of materials and equipment to job sites.
- Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
- Collaborated with team members to complete tasks on schedule, maintaining high standards of workmanship.
- Fabricated and installed various types of supports for piping systems and implemented proper hanger spacing.
- Corresponded with supervisor to identify and carry out projects, implementing repairs, expansions and new installations according to customer requirements.
- Demonstrated adaptability by quickly adjusting techniques or strategies based on changing project requirements or specifications.
- Optimized workflow by organizing tools and materials, providing quick access for team members when needed.
Concrete Finisher
Mikes Masonry Llc
Cocoa, FL
10.1998 - 01.2007
- Operated and maintained finishing tools for optimal concrete surface quality.
- Assessed site conditions to determine appropriate finishing techniques and materials.
- Collaborated with team members to execute large-scale concrete projects efficiently.
- Trained junior finishers on safety protocols and proper tool usage.
- Coordinated workflow among laborers to enhance project timelines and productivity.
- Resolved on-site issues by adapting techniques to changing environmental conditions.
- Evaluated project specifications to deliver tailored concrete solutions aligning with client needs.
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Mixed, spread, and patched concrete to specifications.
- Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Shoveled materials such as dirt, gravel, and asphalt.
- Enhanced overall job site safety by ensuring proper usage of tools and equipment during concrete finishing processes.
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
- Measured precise amounts of concrete and verified levelness to improve quality of finished product.
- Demonstrated versatility by successfully completing various types of concrete projects, including residential, commercial, and industrial applications.
- Operated equipment such as forklifts safely to efficiently complete site work.
- Minimized downtime during projects by properly maintaining tools, equipment, and machinery essential for efficient execution of tasks related to concrete finishing.
- Reduced material wastage through effective use of leveling, screeding, and concrete smoothing techniques.
- Adapted quickly to changing job site requirements or unforeseen challenges without compromising quality or exceeding deadlines in completing assigned tasks related to concrete finishing.
- Ensured timely completion of projects by effectively managing time and resources for various concrete finishing tasks.
- Wore correct clothing and protective equipment for jobs.
- Routinely lifted and moved items weighing up to Number pounds.
- Maintained consistent quality in finished surfaces by meticulous attention to detail and adherence to industry standards.
- Supported overall project success through expert knowledge of curing times, weather conditions, and other variables affecting final results in the concrete finishing process.
- Applied concrete fabrication techniques to achieve desired project specifications, quality, and code standards.
Education
High School Diploma -
Cocoa High
Cocoa, FL02-1999
Skills
Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Client service
- Conflict resolution
- Customer needs assessment
- Complex Problem-solving
- Meeting deadlines
- Professional demeanor
- Adapt to diverse groups
- Strategic planning
- Building rapport
- Policy and procedure adherence
- Product recommendations
- Business development
- Contract preparation
- Friendly and outgoing
- Verbal and written communication
- Task prioritization
- Price quote preparation
- Contact follow-up
- Positive and professional
- Excellent communication skills
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Relationship building
Outgoing personality
Flexible schedule
Verbal/written communication
Client service
Conflict resolution
Sales expertise
Customer needs assessment
Complex Problem-solving
Sales strategies
Meeting deadlines
Professional demeanor
Adapt to diverse groups
Timeline
Sales Associate
Quality Insulation of Brevard
01.2023 - Current
Lead Installer
Go Green Insulation Llc
08.2013 - 01.2023
Fitter
Coastal Steel Inc
03.2007 - 01.2013
Concrete Finisher
Mikes Masonry Llc
10.1998 - 01.2007
High School Diploma -
Cocoa High