Connor Hanson
Mackinaw,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Works incredibly well with others and displays excellent customer service. Great attendance record and time management skills.
Overview
7
7
years of professional experience
Work History
House and Pet Sitter
Myself
, IL
05.2022 - Current
- Performed light household tasks such as cleaning litter boxes or cages, washing dishes, taking out the trash, watering plants, and sweeping floors.
- Greeted clients upon arrival to discuss pet and house sitting requirements.
- Walked dogs regularly according to client instructions; monitored dog's behavior carefully when outside for signs of aggression towards people or other animals.
- Observed animals for signs of illness or injury; administered first aid as needed; contacted veterinarian immediately if serious injuries occurred.
- Organized and maintained detailed records of pets' dietary needs, medical history, exercise schedules, and other important information.
- Provided loving attention to all animals in care while maintaining a safe environment for them at all times.
- Cared for special needs animals requiring extra attention due to age or disability.
- Responded quickly to owner inquiries about their pet's condition or behavior when necessary.
- Maintained contact with pet owners through regular phone calls and emails regarding the status of their pets' well-being.
- Followed specific instructions from clients regarding how they would like their home cared for while they are away.
- Completed regular household maintenance and chores.
- Collected mail and packages for homeowners and stored in secure location.
- Maintained yard by watering plants and trimming hedges.
- Ensured compliance with all homeowner association rules and regulations during the house-sitting period.
Bartender, Server, Line Cook, Dishwasher
Haynes on main
Mackinaw, Illinois
06.2018 - 01.2025
- Adhered to state regulations regarding serving alcohol responsibly.
- Developed good working relationships with fellow employees through effective communication.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Processed payments accurately and efficiently with POS system.
- Cleansed glasses with sanitizing solution after each use.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Attended regular training sessions to stay updated on new products or trends.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Stocked ice bins and coolers as needed throughout shift.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Completed regular bar inventories and daily requisition sheets.
- Balanced daily registers and generated sales reports for management.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Poured wine, beer and cocktails for patrons.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Collected and organized daily till totals and tips.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Greeted and seated customers promptly, courteously, and professionally.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Recorded orders accurately into the Point of Sale system.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Communicated effectively with kitchen staff regarding order status updates.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Complied with safety procedures when handling food items or cleaning materials.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Processed payments from customers using cash registers or POS systems.
- Assisted other servers as needed during peak hours or special events.
- Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Set-up workstations with all needed ingredients and equipment prior to meal period.
- Assist other cooks during peak periods or special events.
- Inform wait staff about daily specials or changes on the menu.
- Organize supplies for each shift as needed.
- Follow instructions from supervisor regarding any changes in menu items or procedures.
- Maintain a clean working environment by sweeping, mopping floors, taking out trash.
- Label any stored foods appropriately with date stamps according to health codes.
- Check freshness of food items before use.
- Provide assistance in plating and garnishing dishes as per restaurant's standard presentation guidelines.
- Keep up with current recipes, techniques, and best practices for food preparation.
- Comply with nutrition and sanitation regulations and safety standards.
- Ensure that food comes out simultaneously, in high quality and in a timely fashion.
- Prepare ingredients for cooking, including portioning, chopping, and storing food.
- Cook menu items in cooperation with the rest of the kitchen staff.
- Operate various kitchen appliances such as grills, ovens, broilers.
- Weigh or measure ingredients accurately using proper measuring devices.
- Cooked multiple orders simultaneously during busy periods.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Organized trays with cutlery prior to serving meals to customers.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Sanitized surfaces after each use following standard sanitation practices.
- Replenished soap dispensers with detergent when necessary.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Ensured that workstations were kept neat and tidy throughout the shift.
Education
Associate of Arts - Communications
Heartland Community College
Normal, IL08-2024
Skills
- Food Service
- Customer service expertise
- Salesmanship
- Outgoing Personality
- Suggestive Selling
- Service-oriented mindset
Timeline
House and Pet Sitter
Myself
05.2022 - Current
Bartender, Server, Line Cook, Dishwasher
Haynes on main
06.2018 - 01.2025
Associate of Arts - Communications
Heartland Community College