Summary
Overview
Work History
Education
Skills
Certification
Assessments
Affiliations
Accomplishments
References
Timeline
Generic

Ragan Lay

Edmond,OK

Summary

Dynamic and creative professional with a diverse background, including video production and graphic design. Exceptional pet care as a self-employed individual. Excelled in customer service. Experience with various arts. Proven ability to adapt, innovate, and achieve in varied environments, with a commitment to excellence in every endeavor.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pet Sitter

self-employed
Edmond, OK
06.2021 - Current
  • Specialized in fostering long-term customer relationships
  • Provided pet care for diverse animals, such as dogs, cats, fish, hamsters, and reptiles.
  • The care includes feeding, cleaning, playtime/cuddles, and administering medication.
  • Maintain consistent schedule creating predictable routine for pets
  • Performed basic grooming services such as brushing fur, trimming nails, cleaning ears.
  • Manage the daily needs of a cat, a large dog, arachnids, and a reptile.
  • Communicated with clients regularly regarding their pet's care needs and progress.
  • Prepared to go above and beyond with pet care as an animal enthusiast!

Videographer/Editor

Rad Chismo
06.2020 - Current
  • Work part-time for Rad Chismo and freelance.
  • Created and refined videos utilizing tools like Adobe Premiere
  • Set up and operate video cameras, audio recorders, lighting equipment, props, and other related production equipment.
  • Develop storyboards and shooting scripts to plan out each scene prior to filming.
  • Runner-up submission for a film festival at Edmond North High School, the high school I graduated from.
  • Submission ranked first in class.

Freelance Graphic Designer

05.2020 - Current
  • Proficient in utilizing Photoshop and other Adobe applications
  • Created promotional posters for Edmond GSA club at Edmond North High School
  • Collaborated with Rad Chismo on concept development
  • Developed graphics, logos and layouts for product illustrations, company logos, and websites.

Freelance Writer/Editor

08.2016 - Current
  • Awarded scholarships for exceptional essay writing.
  • Craft varied written works, including poetry, stories, and essays.
  • Diverse literary works span gothic, historical fiction, romance, horror, and science fiction genres.
  • Frequent editor for the 'Baby Hands' comic series.
  • Write and edit for websites, including the CEO of AKA Blockchains, Nosakhare Ogunmwonyi.

Freelance Artist

01.2016 - Current
  • Specialized in character design and concept art.
  • Skilled in digital and traditional art.
  • Engage in different art forms, such as painting.
  • Featured by Rad Chismo in his official list of artists under an alias.
  • Designed distinctive call center role, boosting employee engagement.

Food Service Worker

RESCO
Norman, OK
- Current
  • I am trained in food handling, work safety, customer service, and workplace hygiene
  • Assisted in the preparation of food items according to recipes and instructions.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Greeted customers upon arrival in the dining area.
  • Prepared beverages such as coffee, tea, soda..
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Responded promptly to customer inquiries regarding menu items or special requests.

Front Desk

Hilton Home2 Suites
Edmond, OK
08.2024 - 10.2024
  • Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
  • Processed payments from customers for room charges and incidentals.
  • Assisted with room reservations, changes and cancellations.
  • Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
  • Provided information about the hotel's amenities, services and surrounding areas to guests.
  • Maintained daily records of room availability and rates.
  • Balanced end-of-shift reports on a daily basis.

Cashier

Uptown Grocery Co
Edmond, OK
11.2022 - 05.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, or gift card.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Boosted awareness of ongoing promotions among customers.
  • Stocked shelves with merchandise when needed.

Education

High school diploma - Highschool basics, Pre-Calculus, Advanced Comparative Government, Advanced English II, Physics, Trigonometry, Advanced Woman's Choir, Stem, Art II, French II, Advanced Placement World History, Advanced Placement US History, Video Production, Drama II, Computer Science, National Honors Society (3 years)

Edmond North High School
Edmond, OK
05.2021

High School Diploma -

University of Oklahoma
Norman, OK

Skills

  • Video Production
  • Graphic Design
  • Various video editing softwares
  • Adobe Photoshop
  • Excel
  • Google Docs
  • Food service
  • Pet Care
  • Trigonometry
  • Tutoring
  • Adobe Illustrator
  • Algebra
  • Customer Service

Certification

Food Handler, 09/01/21, Present, I am legally authorized to handle food and workplace safety.

Assessments

  • Customer focus & orientation, Proficient, 06/01/21
  • Verbal communication, Highly Proficient, 06/01/21
  • Sales skills, Proficient, 06/01/21
  • Inside sales, Highly Proficient, 06/01/21
  • Social media, Familiar, 06/01/21

Affiliations

  • Animal research
  • Writing Fanatic
  • Quota exceeder
  • Beyond a Jack-of-all-trades

Accomplishments

  • Published writer
  • Stage/crowd work for PTXCon
  • National Honors Society member for all of highschool
  • Awarded scholarships for exceptional writing

References

References available upon request.

Timeline

Front Desk

Hilton Home2 Suites
08.2024 - 10.2024

Cashier

Uptown Grocery Co
11.2022 - 05.2023

Pet Sitter

self-employed
06.2021 - Current

Videographer/Editor

Rad Chismo
06.2020 - Current

Freelance Graphic Designer

05.2020 - Current

Freelance Writer/Editor

08.2016 - Current

Freelance Artist

01.2016 - Current

Food Service Worker

RESCO
- Current

High school diploma - Highschool basics, Pre-Calculus, Advanced Comparative Government, Advanced English II, Physics, Trigonometry, Advanced Woman's Choir, Stem, Art II, French II, Advanced Placement World History, Advanced Placement US History, Video Production, Drama II, Computer Science, National Honors Society (3 years)

Edmond North High School

High School Diploma -

University of Oklahoma

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Ragan Lay