Connor Haskell
Cedar Rapids,IA
Summary
Strategic Sales Professional with five years of relational sales experience. Committed to maintaining relationships with clients and retaining accounts to increase profit channels. Proven leader with skill in multitasking and managing customer accounts for enhancing product sales and increasing productivity through effective networking and sales. Eager team builder with fantastic leveraging and persuasion skills. Top sales representative for multiple years in a row with multi-brand certification and high knowledge of compliance and products.
Overview
12
12
years of professional experience
Work History
Sales Manager
McGrath Automotive
01.2025 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Business Manager
McGrath Automotive
02.2024 - 01.2025
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Built strong relationships with clients to understand their needs and provide tailored solutions.
- Increased overall success rate of negotiations by consistently identifying key leverage points within each deal.
Sales Professional
McGrath Automotive
08.2020 - 02.2024
- Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
Advanced Plasma Center Technician
BioLife Plasma Services
01.2019 - 07.2020
- Collect blood samples with focus on accuracy and adherence to aseptic techniques.
- Set up, maintained and verified sterility of lab equipment and tools.
- Resolved daily problems, improved operations and provided exceptional client support.
- Maintained excellent attendance record, consistently arriving to work on time.
Shift Supervisor
Starbucks
07.2015 - 01.2019
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Cashier
Carmike Cinemas Inc.
03.2014 - 03.2015
- Reviewed and resolved differences between accounting information and cash drawer.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Worked closely with management to solve problems and handle customer concerns.
Education
Some Schooling - Psychology
Kirkwood Community College
Cedar Rapids, IABachelor of Arts - Pastoral Ministry
Nazarene Bible College
Colorado Springs, CO05.2027
High School Diploma -
Linn-Mar High School
Marion, IA05.2016
Skills
- Complaint resolution
- Microsoft knowledge
- Business Development
- Objection handling
- Customer Retention
- Closing Techniques
- Sales Pipeline Management
- Client presentations
Accomplishments
- Supervised team of 7+ staff members.
- Resolved product issue through consumer testing.
- Multiple awards in customer satisfaction and upselling.
- Ranked Top 10 of over 150 Sales Consultants for 3 years.
- Certified in Compliance and Insurance
- Iowa Notary
- Graduate of multiple Leadership Programs
Timeline
Sales Manager
McGrath Automotive
01.2025 - Current
Business Manager
McGrath Automotive
02.2024 - 01.2025
Sales Professional
McGrath Automotive
08.2020 - 02.2024
Advanced Plasma Center Technician
BioLife Plasma Services
01.2019 - 07.2020
Shift Supervisor
Starbucks
07.2015 - 01.2019
Cashier
Carmike Cinemas Inc.
03.2014 - 03.2015
Some Schooling - Psychology
Kirkwood Community College
Bachelor of Arts - Pastoral Ministry
Nazarene Bible College
High School Diploma -
Linn-Mar High School