Summary
Overview
Work History
Education
Skills
Additional Information
Volunteer Work
Timeline

Connor Hayden

Mesquite,TX

Summary

Detail-oriented and methodical in preparing case files, investigating issues and producing the start of legal paperwork. Background includes organizing exhibits and filing intake for compensation cases such as; Camp Lejeune water contamination, Roundup and Paraquat herbicides, Abuse cases, Johnson and Johnson Talcum Powder, other large company negligence cases. Known for meticulous work by management in firms and always in the leaderboards, if not number one, as to valid retainers signed with no errors. Due to the call volumes, am very aware how to get pertinent information that would assist the attorneys and paralegals without useless information. I also have a background in security/maintenance/customer service as a deckhand onboard a moving vessel. Am very well versed on the food service industry as to safety and creating quality dishes in fine dining, catering, and fast food services.

Overview

8
8
years of professional experience

Work History

Legal Intake Specialist

Intake On Demand
Irving, TX
04.2023 - Current
  • Opened new client files and new matters in CRM Systems.
  • Interviewed clients and obtained vital case information to support associates.
  • Entered client data into CRM systems to manage records and customer relationships
  • Participated in client interviews, observed questioning process and documented information.
  • Lead by number in the amount of legal and authenticated retainers signed by clients to firms for multiple month periods.

Delivery Driver

DoorDash/Uber Eats
Dallas, TX
01.2017 - Current
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Deckhand

American Cruise Lines
Guilford, CT
07.2022 - 11.2022
  • Fastened handling lines and moorings to prevent boats, barges and equipment from drifting away.
  • Assisted with minor renovation or repair to keep boat in operable condition.
  • Monitored deck areas to enforce security of boat, passengers and cargo.
  • Inspected firefighting, lifesaving and other equipment on boat to maintain functionality.
  • Stood watch in high-density traffic areas under extreme weather and sea conditions to support navigation rules.

Galley Steward

American Cruise Lines
Guilford, CT
08.2021 - 12.2021
  • Maintained clean and well-organized kitchen areas to promote efficiency.

Chef Assistant

Wolfgang Puck Catering at the Springs Preserve
Dallas, Texas
03.2018 - 02.2019
  • Prepared and cooked food under head chef's direction, following recipes and cooking instructions.
  • Supported chefs in managing food preparation to achieve precise plating and presentation.
  • Cleaned and sanitized food preparation areas, complying with hygiene codes and health and safety standards.
  • Organized prep list and coordinated efficient work to be ready for fast-paced banquet cooking operations.
  • Checked raw and cooked food to identify potential problems with quality and food safety.

Cook

Whataburger
Mesquite, TX
06.2015 - 03.2017
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Education

High School Diploma -

North Mesquite High School, Mesquite, TX
06.2017
  • Top Ranked: 10%
  • Multiple AP Courses and AP Tests throughout, translating to college credits.

Some College (No Degree) - Psychology

West Texas A&M University, Canyon, TX
  • Additional coursework in multiple Business degree courses.

Some College (No Degree) - Psychology

Central Texas College, Killeen, TX

Skills

  • Project Management
  • Understands Confidentiality
  • Proficient in MS Office
  • Legal Compliance
  • Proofreading
  • Attorney Support
  • Food Production
  • Food Safety Understanding
  • Quality Control
  • Cleaning Procedures
  • Responding to Emergencies
  • Passenger Assistance including elderly support

Additional Information

  • Am very involved with Grapevine Elks Lodge #2483 which is a volunteer organization focused on helping military veterans and their families, as well as the disabled and elderly.
  • Donated countless hours to assisting the Elks such as manning food stands at volunteer events as well as their in-house kitchen, and am a regular presence in the lodge assisting the elderly/disabled at events.
  • Led many food service operations at special events as well as casual gatherings, always maintaining food safety and quality above all else.

Volunteer Work

  • Grapevine, Texas Benevolent and Protective Order of Elks Lodge #2483

Timeline

Legal Intake Specialist - Intake On Demand
04.2023 - Current
Deckhand - American Cruise Lines
07.2022 - 11.2022
Galley Steward - American Cruise Lines
08.2021 - 12.2021
Chef Assistant - Wolfgang Puck Catering at the Springs Preserve
03.2018 - 02.2019
Delivery Driver - DoorDash/Uber Eats
01.2017 - Current
Cook - Whataburger
06.2015 - 03.2017
North Mesquite High School - High School Diploma,
West Texas A&M University - Some College (No Degree), Psychology
Central Texas College - Some College (No Degree), Psychology

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Connor Hayden