Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Connor Hebert

Wingdale,NY

Summary

Dynamic Retail Sales Associate with a strong background in customer service and sales. Skilled in resolving inquiries efficiently and training new associates. Committed to enhancing customer experiences and driving sales growth.

Overview

10
10
years of professional experience

Work History

Retail Sales Associate/Head of Reconditioning

Ski Haus Inc.
Brewster, NY
09.2016 - Current
  • Assisted customers with product selection and recommendations.
  • Educated customers on ski equipment features and benefits.
  • Handled customer inquiries and resolved issues promptly.
  • Participated in inventory management and stock replenishment tasks.
  • Trained new associates on customer service best practices.
  • Inspected and assessed equipment for mechanical issues and performance efficiency.
  • Repaired and replaced defective components using hand and power tools.
  • Coordinated with suppliers for timely procurement of replacement parts and materials.

Education

Bachelor of Arts - Writing

SUNY Buffalo State
Buffalo, NY
05-2022

Master of Arts - English - Creative Writing Specialization

SUNY New Paltz
New Paltz, NY
05-2026

Skills

  • Retail sales techniques
  • Product knowledge
  • Customer service
  • Equipment maintenance
  • Problem solving
  • Team collaboration
  • Project management
  • Creative writing
  • Content editing

Accomplishments

  • 2024 Homer Humanaites Anthology

Timeline

Retail Sales Associate/Head of Reconditioning

Ski Haus Inc.
09.2016 - Current

Bachelor of Arts - Writing

SUNY Buffalo State

Master of Arts - English - Creative Writing Specialization

SUNY New Paltz
Connor Hebert