Dynamic Retail Sales Associate with a strong background in customer service and sales. Skilled in resolving inquiries efficiently and training new associates. Committed to enhancing customer experiences and driving sales growth.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate/Head of Reconditioning
Ski Haus Inc.
Brewster, NY
09.2016 - Current
Assisted customers with product selection and recommendations.
Educated customers on ski equipment features and benefits.
Handled customer inquiries and resolved issues promptly.
Participated in inventory management and stock replenishment tasks.
Trained new associates on customer service best practices.
Inspected and assessed equipment for mechanical issues and performance efficiency.
Repaired and replaced defective components using hand and power tools.
Coordinated with suppliers for timely procurement of replacement parts and materials.
Education
Bachelor of Arts - Writing
SUNY Buffalo State
Buffalo, NY
05-2022
Master of Arts - English - Creative Writing Specialization
SUNY New Paltz
New Paltz, NY
05-2026
Skills
Retail sales techniques
Product knowledge
Customer service
Equipment maintenance
Problem solving
Team collaboration
Project management
Creative writing
Content editing
Accomplishments
2024 Homer Humanaites Anthology
Timeline
Retail Sales Associate/Head of Reconditioning
Ski Haus Inc.
09.2016 - Current
Bachelor of Arts - Writing
SUNY Buffalo State
Master of Arts - English - Creative Writing Specialization