Connor Higgins
Gastonia,NC
Summary
Compassionate and dedicated individual with a deep commitment to providing a safe, learning environment for at-risk children. Skilled in promoting growth and development and fostering positive relationships. Proven track record of effectively managing daily routines, resolving conflicts, and collaborating with other staff members to ensure the well-being of each child in care. A team player with strong communication and interpersonal skills, driven by a passion for making a positive impact on the lives of children in need.
Overview
6
6
years of professional experience
Work History
Behavior Technician
BCPS
11.2024 - 06.2025
- Worked as part of collaborative team to address changing needs of clients.
- Observed, monitored and recorded maladaptive behaviors through accurate antecedent-behavior-consequence data collection, graphs, and anecdotal notes.
- Taught clients to apply appropriate social skills and self-management techniques.
- Implemented reinforcement systems to encourage socially acceptable behaviors.
Cottage Parent
Crossnore Communities for Children
05.2024 - 11.2024
- Provided a safe and nurturing home environment for children in a residential cottage setting
- Implemented and enforced behavior management techniques and strategies to promote positive development and growth
- Collaborated with staff and therapists to implement individualized treatment plans for each child
- Participated in daily activities and outings to foster a sense of community and socialization
- Maintained accurate documentation and communication with case managers and other involved parties to ensure continuity of care and progress tracking
Catering Captain
Grandview Catering and Events
09.2021 - 05.2024
- Managed a team of catering staff to ensure seamless execution of events, including setup, service, and cleanup
- Interacted with clients to ensure their needs and expectations were met, resulting in high levels of customer satisfaction and repeat business
- Trained new staff members on catering procedures, food safety protocols, and customer service best practices
Store Manager
Jimmy John's
07.2019 - 07.2020
- Interface with customers on a daily basis to ensure a high-quality experience and identify resolutions to order issues
- Fostered a positive work environment by promoting teamwork, communication, and a strong customer-focused culture
Education
Bachelor of Arts - Psychology
Appalachian State University
Boone, NC05-2024
Skills
- Teamwork
- Interpersonal Skills
- Communication
Timeline
Behavior Technician
BCPS
11.2024 - 06.2025
Cottage Parent
Crossnore Communities for Children
05.2024 - 11.2024
Catering Captain
Grandview Catering and Events
09.2021 - 05.2024
Store Manager
Jimmy John's
07.2019 - 07.2020
Bachelor of Arts - Psychology
Appalachian State University
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