Connor Hoffman
Pittsburgh,PA
Summary
Results-driven Retail Operations Specialist with over 7 years of experience in enhancing customer satisfaction through strategic inventory management and staff coordination. Improved operational efficiency by streamlining daily processes. Eager to leverage leadership and communication skills to drive team performance and support organizational objectives.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Appraisal Coordinator
Estreet Appraisal Management
Pittsburgh, Pennsylvania
06.2025 - Current
- Coordinate appraisal orders with clients and appraisers for efficient workflow
- Manage scheduling of appraisal inspections to meet client timelines
- Maintain communication with clients, vendors, and internal teams regarding order status updates
- Ensure compliance with lender guidelines and appraisal industry regulations
Shift Supervisor
Starbucks
Pittsburgh, Pennsylvania
02.2024 - 06.2025
- Orchestrated daily operations for team of 2-5 baristas, enhancing customer satisfaction through effective inventory management and staff coordination during peak hours
- Utilized software and apps to communicate with supervisors and managers, streamlining daily task completion
- Provide excellent customer service through interacting with customers, solving issues, crafting handmade drinks, and selling Starbucks merchandise
- Supported store manager in meeting store goals efficiently while fostering a welcoming environment for baristas
Education
Bachelor's Degree - Business Management
La Roche University
Pittsburgh, PA 08.2017 - 01.2021
Skills
- Data analysis
- Microsoft Office
- Problem Solving
- Adaptability
- Time management
- Multitasking and Organization
- Communication
- Teamwork and Collaboration
- Leadership
- Active Listening and Empathy
Timeline
Appraisal Coordinator
Estreet Appraisal Management
06.2025 - Current
Shift Supervisor
Starbucks
02.2024 - 06.2025
Bachelor's Degree - Business Management
La Roche University
08.2017 - 01.2021