Adrian Vernon
Atlanta,GA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Appraisal Coordinator
Novo AMC
12.2016 - 01.2024
- Minimized losses and damages by reporting irregularities and informing occupants on preventative methods to apply
- Replying daily to 70 plus customer emails, while maintaining calendars, and scheduling client appointments
- Aid Processors, Underwriters, Loan Officers and Brokers in tasks associated with appraisal ordering
- Prepared and checked over 100 appraisal reports monthly for completeness and authenticity of information and compliance with guidelines
- Ensure standards and requirements are met through conducting quality assurance tests
- Oversaw lending process from inception through underwriting and final stages of closing
- Responsible for employee training, orientations, scheduling, coaching, and disciplinary action
- Assist with monthly audits and reports as required per compliance laws.
Special Projects Coordinator
Rockdale County Sheriff Department
04.2018 - 04.2021
- Coordinated cross-functional teams for successful project completion, fostering collaboration and teamwork.
- Provided professional services and support in dynamic work environment.
- Excellent communication skills, both verbal and written.
- Conducted research and gathered key information for use in upcoming project planning.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Presented regular progress updates to senior leadership, highlighting achievements as well as challenges encountered during project execution.
- Managed budgets, timelines, and resources to ensure successful execution of multiple projects simultaneously.
- Developed comprehensive project plans, outlining objectives, milestones, deadlines, and resource requirements.
- Delivered high-impact results by skillfully guiding projects through all stages of planning, development, and implementation.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - B.S. Economics
Georgia State University
Atlanta, GASkills
- Leadership and Change Management
- Database Administration
- Data Analysis and Modeling
- Regulatory Compliance
- Quality Assurance
- Project Management
- CRM Software
- Report Preparation
- Cultural Awareness
Certification
- Life Insurance
- Accident Insurance
- Health Insurance
Timeline
Special Projects Coordinator
Rockdale County Sheriff Department
04.2018 - 04.2021
Appraisal Coordinator
Novo AMC
12.2016 - 01.2024
Bachelor of Science - B.S. Economics
Georgia State University