- Mental Health Advocacy
- Music Production
- Graphic Design
- Cooking
- Camping
- Digital Art
- Photography
- Film/Music
- Marketing
- Writing
Connor Kent
Lehi,UT
Summary
Dynamic leader with experience managing teams and operations across retail and hospitality. Skilled in mentoring staff, building structured routines, and fostering positive outcomes through patience and clear communication. Brings hands-on experience supporting individuals, paired with strong leadership and conflict-resolution skills
Overview
2027
2027
years of professional experience
Work History
Plumbing Customer Sales Associate
Lowes Home Improvment
Lehi, UT
2024 - Current
- Assist customers across departments in selecting products and project solutions, offering knowledgeable recommendations to contractors and DIY customers
- Maintain accurate inventory through regular stock checks, set up displays, and operate power equipment to manage merchandise
- Process sales transactions via POS, support fulfillment with online orders, promote Lowe's credit card program, and assist management as needed
Appliances Team Lead
Best Buy
Orem, UT
06.2023 - 09.2023
- Promoted to Team Lead within three months, leading daily operations and driving increased appliance sales through marketing strategies and exceptional customer service
- Trained and mentored employees on product knowledge and sales techniques, while coordinating with vendors to boost promotions and optimize inventory
- Implemented competitive analysis reporting and workflow strategies, improving pricing strategy, productivity, and cross-departmental training
Restaurant Host
Cottonwood County Club
Holladay, UT
04.2021 - 10.2021
- Greeted members and guests, ensuring a welcoming atmosphere while guiding them to assigned or preferred seating
- Managed reservation system using Excel to optimize guest flow, seating arrangements, and event scheduling
- Coordinated with kitchen staff, servers, and management to ensure timely service, assist with bussing, and address guest inquiries
Assistant General Manager
Kneaders Bakery
Pleasant Grove, UT
2021 - 2024
- Managed daily operations, labor and sales reporting, and inventory levels across four locations to reduce costs and waste while driving consistent sales growth
- Recruited, trained, and mentored staff on customer service standards, improving team efficiency, retention, and guest satisfaction across four locations
- Led product launches and new scheduling procedures, improving margins, workforce coverage, and overall sales
Front of House Team Leader
Buffalo Wild Wings
Lehi, UT
2018 - 2020
- Supervised front of house staff and streamlined order processing to enhance dining experience, reducing customer complaints and increasing repeat visits
- Trained team members on restaurant protocols and covered shift gaps during peak periods to maintain operational efficiency
- Implemented inventory control measures and organized team-building activities, reducing waste and boosting morale and retention
Guest Service Team Lead
Target
American Fork, UT
2016 - 2018
- Promoted within eight months to supervise a team of 20, training and mentoring new members on policies, procedures, and sales strategies
- Resolved customer inquiries and complaints while improving checkout flow through adoption of a new digital queuing system, reducing wait times
- Implemented workflow improvements and an employee feedback system that boosted morale, reduced turnover, and strengthened community relations
Caregiver
Dixie Calkins
Lehi, UT
2015 - 2018
- Provided after-school care for a client with autism, assisting with daily living activities while promoting independence and dignity within a structured routine
- Developed and followed personalized care plans based on individual needs, facilitating engagement through games and skill-building activities
- Communicated effectively with family regarding client progress, encouraging positive social behaviors and providing personal care support
Education
High School Diploma -
Lehi High School
Lehi2017
Skills
- Team Leadership & Mentoring
- Inventory & Stock Management
- Customer Service & Conflict Resolution
- Critical Thinking
- Sales Strategy & Performance Reporting
- Cross-Functional Collaboration
- POS Systems & Data Entry
- Scheduling & Workforce Coordination
- Time Management & Multitasking
Computer Skills
- Basic and Advanced Computer Skills
- Excel Spreadsheets
- Microsoft Word
- Powerpoint Presentations
- Professional Emails
- Canva
- Logic
- Adobe Creative Suite
Interests
Timeline
Appliances Team Lead
Best Buy
06.2023 - 09.2023
Restaurant Host
Cottonwood County Club
04.2021 - 10.2021
Plumbing Customer Sales Associate
Lowes Home Improvment
2024 - Current
Assistant General Manager
Kneaders Bakery
2021 - 2024
Front of House Team Leader
Buffalo Wild Wings
2018 - 2020
Guest Service Team Lead
Target
2016 - 2018
Caregiver
Dixie Calkins
2015 - 2018
High School Diploma -
Lehi High School