Ana Kilibarda
Phoenix,AZ
Summary
Energetic and results-driven retail professional with proven experience in leadership, operations, and visual merchandising. Known for mentoring new team members through structured training programs and delegating tasks to maintain efficient store flow. Recognized for building strong customer relationships, driving sales, and upholding brand standards in fast-paced retail environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Lululemon
Phoenix, AZ
11.2023 - 09.2025
- Selected as part of the Mentor Program to train and support new hires, enhancing onboarding and team performance.
- Delegated tasks and maintained workflow in absence of the lead to ensure consistent store operations.
- Executed visual merchandising strategies to elevate product presentation and drive customer engagement.
- Supported operations including inventory management, shipment processing, and store openings/closings.
- Delivered exceptional customer service through product knowledge and personalized recommendations.
Head Coach
Arcadia High School
Phoenix, AZ
08.2023 - Current
- Designed and implemented individualized training programs for swimmers to improve performance and technique.
- Managed swim meet logistics and ensured compliance with competition standards.
- Fostered teamwork, discipline, and sportsmanship among athletes of various skill levels.
Host
Sfizio
Phoenix, AZ
06.2024 - 10.2024
- Provided outstanding guest experiences through warm greetings and attentive service.
- Managed seating arrangements and optimized table flow during high-volume hours.
- Handled customer inquiries and resolved issues professionally and efficiently.
Education
High School Diploma -
Sunnyslope High School
Phoenix, AZ05.2019
Skills
- Team Leadership & Mentoring
- Visual Merchandising & Store Presentation
- Operational Efficiency & Task Delegation
- POS System Operation & Cash Handling
- Inventory Management & Stock Replenishment
- Customer Experience & Sales Expertise
Certification
First Aid / CPR Certified
LANGUAGES
English (Native)
Serbian (Native)
Timeline
Host
Sfizio
06.2024 - 10.2024
Sales Associate
Lululemon
11.2023 - 09.2025
Head Coach
Arcadia High School
08.2023 - Current
High School Diploma -
Sunnyslope High School