Connor Lastowski
Lecanto
Summary
CompTIA A+ certified professional with 5 years of customer service experience transitioning into IT support. Proven ability to troubleshoot technical issues, communicate complex solutions clearly, and maintain patience under pressure. Committed to delivering exceptional help desk support in a remote environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Panda Express
Lecanto
08.2025 - Current
- Delivered high-quality food service to 150+ customers daily in fast-paced environment.
- Operated kitchen equipment and troubleshot technical issues to maintain efficient operations.
- Collaborated with front-of-house team to resolve customer requests and ensure satisfaction.
- Demonstrated strong problem-solving, multitasking, and communication skills under pressure while maintaining attention to detail and following procedures consistently.
Crew Member
Wendy's
Inverness
08.2020 - 07.2025
- Provided exceptional customer service to customers for over 5 years in a high-volume fast-food environment.
- Operated POS systems, handled cash transactions, and resolved customer complaints professionally to ensure satisfaction.
- Trained and mentored new team members on procedures, equipment operation, and service standards.
- Troubleshot technical issues with registers, order systems, and kitchen equipment to minimize operational disruptions.
- Demonstrated reliability, adaptability, and strong communication skills while managing multiple responsibilities including order fulfillment, food preparation, and customer interaction during peak hours.
Education
High School Diploma -
Lecanto High School
05.2020
Skills
- Critical Thinking
- Customer Service
- Problem-solving
- Adaptability/Flexibility
- Teamwork
- Technical Skills
- Time Management
- Attention to Detail
Certification
CompTIA A+
Timeline
Team Member
Panda Express
08.2025 - Current
Crew Member
Wendy's
08.2020 - 07.2025
High School Diploma -
Lecanto High School