Connor MacDaid
Corporate Education Partnerships Manager
Charlotte,NC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Manager, Corporate Education Partnerships
Discovery Education
Charlotte, NC
01.2022 - Current
- Achieved 110%+ of Individual revenue targets from partnership renewals and upsells in 2022 and 2023.
- Successfully designed, launched, and implemented new corporate partnership model responsible for more than $20M dollars in new revenue since 2022.
- Manages diverse portfolio of more than two dozen Fortune 500 corporate partners, ensuring optimal results by tailoring strategies to individual goals and needs.
- Develops comprehensive partnership renewal and upsell proposals tailored to prospective clients' specific needs and objectives, demonstrating deep understanding of their businesses and challenges faced by them in their respective markets.
- Builds and strengthen long-lasting client relationships through day to day management and execution of key deliverables to ensure satisfaction and partnership value
Specialist, Corporate Education Partnerships
Discovery Education
Charlotte, NC
01.2021 - 01.2022
- Successfully created partnership model to drive new business strategy that supports more than $40M dollars in annual bookings.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Liaised with sales, marketing and customer service teams to support smooth account management operations.
- Effectively communicated impact and success of partnerships through quantitative and qualitative reporting focused on aligning to key stakeholder focus areas and goals.
Junior Marketing Activation Specialist
Discovery Education
Charlotte, NC
07.2020 - 12.2020
- Created over 20 unique marketing plans to meet specific client needs and goals.
- Wrote engaging and successful marketing, advertising, and website copy.
- Identified appropriate marketing channels and target customers for campaigns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Education
B.S.B.A - Marketing & Innovation
University of North Carolina
Charlotte 08.2017 - 12.2020
Skills
Account management
Accomplishments
- Discovery Education Presidents Club -2022, 2023
Timeline
Manager, Corporate Education Partnerships
Discovery Education
01.2022 - Current
Specialist, Corporate Education Partnerships
Discovery Education
01.2021 - 01.2022
Junior Marketing Activation Specialist
Discovery Education
07.2020 - 12.2020
B.S.B.A - Marketing & Innovation
University of North Carolina
08.2017 - 12.2020
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