Connor MacDonald
Pendleton,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Golf Ball Specialist Intern
Titleist
Naples, FL
01.2024 - Current
- Analyzed customer feedback to improve services or products quality.
- Conducted research and organized data into meaningful reports.
- Attended and participated in meetings and brainstorming sessions with team members.
- Answered customer inquiries and provided accurate information regarding products and services.
Photo Booth Operator
Moving Music
North Tonawanda, NY
04.2018 - Current
- Set up and broke down photo booth and associated items.
- Greet guests as they arrive at the photo booth area and explain how it works.
- Provide customer service by answering questions about the photo booth experience and helping guests with their poses or props.
- Communicated with venue representatives and other entertainment vendors such as DJs to set up and run smooth events.
Driver
C & F Transportation
Mount Morris, NY
04.2023 - 12.2024
- Adhered to company policies and procedures related to safety and security standards.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Followed schedules and routes to maintain timely arrivals and departures.
- Communicated effectively with parents regarding student transportation issues.
Bag Room/Golf Pro Shop Assistant
Lockport Town and Country Club
Lockport, NY
04.2016 - 08.2022
- Managed tee times and reservations for members and guests of the facility.
- Assisted customers in selecting appropriate equipment for their skill level.
- Developed relationships with regulars through friendly conversation during shifts.
- Trained new employees on proper procedures related to working in the pro shop.
- Communicated regularly with management regarding any changes or updates needed.
Front of House Employee
Chick-fil-A
Kalamazoo, MI
08.2021 - 03.2022
- Greeted customers and provided friendly customer service.
- Resolved any customer complaints or issues promptly with professionalism.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Greeted and talked pleasantly with customers to promote positive image for business.
Education
Bachelor of Science - Aviation Management And Operations
Western Michigan University
Kalamazoo, MI06-2023
High School Diploma -
St. Josephs Collegiate Institute
Buffalo, NY05-2019
Skills
- Cross-Functional Communication
- Recordkeeping
- Scheduling
- Tech-Savvy
- Quick Learner
- Team Collaboration
- Attention to Detail
- Client Relationships
- Outstanding Communication Skills
- Interpersonal and Social Skills
Affiliations
- Lawncare and Gardening
- Focused on living a healthy lifestyle
- Playing golf along with other sports
- Concertgoer
Accomplishments
- Lasallian Award- Significant Impact on your community
- 3 D's Award- Drive, Determination, Dedication
- Over 100 hours of community service
References
References available upon request.
Timeline
Golf Ball Specialist Intern
Titleist
01.2024 - Current
Driver
C & F Transportation
04.2023 - 12.2024
Front of House Employee
Chick-fil-A
08.2021 - 03.2022
Photo Booth Operator
Moving Music
04.2018 - Current
Bag Room/Golf Pro Shop Assistant
Lockport Town and Country Club
04.2016 - 08.2022
Bachelor of Science - Aviation Management And Operations
Western Michigan University
High School Diploma -
St. Josephs Collegiate Institute
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