Connor MacLachlan
Chicago,IL
Summary
Detail-oriented communications professional with degrees in Multimedia Journalism and Public Relations, offering experience in editorial leadership and client-focused campaign development. Proven strengths in persuasive writing and messaging strategy. Recognized as an adaptable team player, consistently demonstrating professionalism, consistent work ethic, and strong interpersonal communication skills. Committed to delivering high-quality results and developing positive relationships.
Overview
7
7
years of professional experience
Work History
Server
Hopsmith Tavern
Chicago, IL
08.2025 - Current
- Delivered exceptional customer service in high-volume environments, ensuring guest satisfaction and loyalty.
- Trained new staff on menu offerings and service standards, enhancing team performance and efficiency.
Material Coordinator
Corewell Health
Walker, MI
11.2021 - 08.2025
- Completed cycle counts and full inventory audits daily.
- Oversaw inventory management processes for 60-80 orders per hour.
Assistant Purchasing Manager
Wequassett Resort & Golf Club
Harwich Port, MA
04.2021 - 11.2021
- Wrote standard operating procedures for department.
- Analyzed purchasing trends to optimize inventory management, resulting in a reduction of weekly expenditures by $20,000.
Barback/Server
Grand Rapids Brewing Company
Grand Rapids, MI
09.2018 - 04.2021
- In-depth knowledge of brewery and craft beer options made in-house.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Provided friendly and helpful service to meet customer needs
Editor-in-Chief
The Collegiate - Grand Rapids Community College
Grand Rapids, MI
04.2019 - 04.2020
- Oversaw, trained and developed over 20 writers and junior editors to optimize production.
- Awarded "Best News Website" by the Michigan Community College Press Association in April 2020
Server/Kitchen Expeditor
Big Boiler Brewing
Lowell, MI
07.2020 - 04.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Long Road Distillers
Grand Rapids, MI
09.2024 - 08.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided exceptional customer service, ensuring positive dining experiences and repeat patronage.
- Supported needs of eight-person wait staff who attended to specific needs of countless customers daily for cocktail bar restaurant with social relevancy and intentionality.
Server
Chatham Squire
Chatham, MA
04.2021 - 11.2021
- Assisted with kitchen, food running, and various customer relations tasks throughout the busiest season of the year for the restaurant.
Education
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Grand Valley State University
Allendale, MI12.2023
Associate of Arts - Multimedia Journalism/Communications
Grand Rapids Community College
Grand Rapids, MI04.2020
High School Diploma -
Grand Rapids Catholic Central High School
Grand Rapids, MI05.2016
Skills
- Consistent professional presentation
- Clear internal communications
- Consistent work performance
- Social media strategy
- Media relations
- Effective messaging strategy
Timeline
Server
Hopsmith Tavern
08.2025 - Current
Server
Long Road Distillers
09.2024 - 08.2025
Material Coordinator
Corewell Health
11.2021 - 08.2025
Server
Chatham Squire
04.2021 - 11.2021
Assistant Purchasing Manager
Wequassett Resort & Golf Club
04.2021 - 11.2021
Server/Kitchen Expeditor
Big Boiler Brewing
07.2020 - 04.2021
Editor-in-Chief
The Collegiate - Grand Rapids Community College
04.2019 - 04.2020
Barback/Server
Grand Rapids Brewing Company
09.2018 - 04.2021
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Grand Valley State University
Associate of Arts - Multimedia Journalism/Communications
Grand Rapids Community College
High School Diploma -
Grand Rapids Catholic Central High School