Dynamic leader with proven expertise in customer service and team leadership honed at Primo Hoagies. Excelled in enhancing customer satisfaction and streamlining operations, achieving significant improvements in employee engagement and service delivery. Skilled in time management and complex problem-solving, driving operational excellence and fostering a culture of continuous learning.
Partial Mechanical Engineering Degree
Rowan College of Burlington County | 2 years attended
Completed coursework in core mechanical engineering subjects, including thermodynamics, fluid mechanics, materials science, dynamics, and structural analysis. Gained hands-on experience through lab work and design projects using CAD software. Developed strong analytical and problem-solving skills applicable to mechanical systems and engineering design. Coursework and projects demonstrate a solid foundation in engineering principles and practical applications.