Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Connor McKeen

Washingtonville,NY

Summary

Motivated Apprentice with expertise using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing a hardworking mentality and mechanical skills to the workplace. Excelled in customer service and problem-solving, achieving efficient project completion, demonstrating attention to detail and a commitment to safety and quality in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

HVAC Apprentice/Helper

Robinson Heating & Air Conditioning
08.2023 - 02.2024
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Assisted with installs of residential boiler and furnace systems, and demolition/removal of old systems.
  • Received training and on site experience of troubleshooting, diagnosing, and repairing tank and tankless boilers, furnaces, and split units under the guidance of an experienced professional.
  • Performed routine maintenance service on oil and gas tank boilers and furnaces, ensuring safe and efficient use of the units.

Office Assistant/Plumbing Apprentice

Plumbing Masters Inc. D.B.A. Donofrio Mechanicals
07.2021 - 02.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Planned, dispatched, and routed technicians efficiently through current work orders and incoming calls.
  • Communicated with technicians in order to troubleshoot issues, provide updates to customers, and resolve arising concerns.
  • Invoiced and collected payment from calls ensuring customer satisfaction.
  • Provided in field help to technicians in commercial and residential plumbing service of toilets, sinks, drain/waste lines, supply lines, and water heaters.
  • Assisted with the installation of water heaters, new piping, and other appliances.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Listened to instructions from journeyman and master plumbers, gaining valuable onsite job training.

Farm Hand

Anna's Flower Shoppe and Farm Market
05.2019 - 08.2019
  • Handled and moved various plants and produce using tractors and wheelbarrows.
  • Trimmed and removed unwanted plant growth to improve health and yield of crops.
  • Prepared land for planting crops to sow seeds for successful harvests.
  • Participated in local events and activities to promote the farm and build relationships with community.

Desk Clerk

Orange Regional Medical Center Ormc
06.2015 - 07.2018
  • Volunteered as a desk clerk on different floors of the hospital for four hours, once a week, accumulating over 500 volunteer hours.
  • Greeted visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained clean, tidy and sanitized common areas for personnel and guests.
  • Enforced building rules with staff, guests, and outside professionals.
  • Monitored building for hazardous conditions or situations and notified correct personnel.

Education

No Degree - Computer Science And Programming

Rochester Institute of Technology
Rochester, NY

High School Diploma -

Washingtonville Senior High School
Washingtonville, NY
05.2018

Skills

  • Customer Service
  • Inventory Tracking
  • Problem-Solving
  • Attention to Detail
  • Heavy Lifting
  • Residential and Commercial Service
  • Pressure Testing
  • Pipe Installation
  • Hand and Power Tool Use

Certification

  • OSHA 10

Timeline

HVAC Apprentice/Helper

Robinson Heating & Air Conditioning
08.2023 - 02.2024

Office Assistant/Plumbing Apprentice

Plumbing Masters Inc. D.B.A. Donofrio Mechanicals
07.2021 - 02.2023

Farm Hand

Anna's Flower Shoppe and Farm Market
05.2019 - 08.2019

Desk Clerk

Orange Regional Medical Center Ormc
06.2015 - 07.2018

No Degree - Computer Science And Programming

Rochester Institute of Technology

High School Diploma -

Washingtonville Senior High School
Connor McKeen