Connor M. Howe
Rancho Santa Margarita,CA
Summary
Dynamic professional with a strong background in guest services management at Laguna Cliffs Marriott Resort & Spa. Proven ability to enhance customer satisfaction through effective communication and organizational skills. Experienced in food service and inventory management, demonstrating dependability and a commitment to excellence in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Crew Member
Jersey Mikes Subs
01.2024 - Current
- Greeted and assisted customers with orders
- Sliced, sprinkled, wrapped, and registered subs according to orders
- Followed proper procedures for making grilled sandwiches
- Assisted team members with miscellaneous tasks to ensure food is prepped and store is clean
Accounting Intern
Dale R. Howe, CPA
01.2010 - Current
- QuickBooks data entry for client projects
- Assisted with office and administrative needs such as front desk phones and client greeting
Cook/Prep
Laguna Beach Beer Company
01.2022 - 01.2024
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Followed recipes and portion control guidelines to consistently deliver delicious meals
- Managed food inventory, minimizing waste and optimizing cost efficiency
- Maintained a clean and organized work area, adhering to sanitation regulations
- Assisted in the development of new menu items by providing input on flavors, ingredients, and cooking methods
- Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
- Managed multiple orders simultaneously during peak hours while maintaining accuracy
- Developed efficient systems for organizing kitchen supplies resulting in reduced waste
- Conducted regular inspections of equipment to identify maintenance needs or potential hazards
Delivery Driver
Casa Logistics (Amazon)
01.2022 - 12.2022
- Completed Amazon's 3-day delivery driver training
- Delivered customer goods on a timely basis by following Amazon delivery procedures
Front Desk Agent
Laguna Cliffs Marriott Resort & Spa
01.2021 - 01.2022
- Greeting and thanking guests in a sincere, friendly manner
- Checking guests in on arrival date and out on departure date
- Posting changes to appropriate guest accounts
- Anticipating and addressing guests' needs, and resolving their complaints/problems
- Assisting guests with disabilities
- Performing duties on a daily checklist
- Collaborating and communicating with other internal departments to ensure guest satisfaction
Food Service
Subway Restaurants
01.2014 - 01.2020
- Helped to establish and implement safety and sanitation protocols
- Multiple offers to move to Management position; declined as I was a full-time student
- Effectively trained and managed new hires with onboarding procedure
- Gained invaluable experience in managing conflict diffusion with a broad spectrum of people
Stocker/Boxer (Seasonal Hire)
Costco Wholesale
01.2019 - 12.2019
- Assisted Register with boxing purchased goods for customers
- Followed inventory systems to restock and rearrange merchandise
- Assisted with unloading/wrapping Christmas trees according to customer orders
Salesperson
Vector Marketing
01.2013 - 12.2013
- Sold Cutco Cutlery through one-on-one presentations, both virtually and in-person
- Presented Cutco products to customers, highlighting their features and benefits, either in-person or virtually.
- Processed customer orders based on their needs and preferences.
- Actively seeked out new potential customers and built a network of contacts for future sales opportunities.
- Handled basic customer service inquiries related to the products we sold.
Education
Associate Degree - Arts, and General Education
Saddleback College
Mission Viejo01.2020
Diploma/GED - General Studies
Dana Hills High School
Dana Point, CA01.2013
Skills
- Guest services management
- Organizational skills
- Effective communication
- Advanced computer proficiency
- Dependability and punctuality
- Composed demeanor
- Physical fitness and nutrition awareness
Awards
- Eagle Scout, Boy Scouts of America, 10/01/12
- Team Captain, United Futbol Club (UFC)
- Misc Track & Field awards, Dana Hills High School
- Top Salesperson of the month, achieved over $1,000 in sales in my first week @ Vector Marketing
- Food Handler Certification
- Driver's License
Last Updated
07/30/25
Timeline
Crew Member
Jersey Mikes Subs
01.2024 - Current
Cook/Prep
Laguna Beach Beer Company
01.2022 - 01.2024
Delivery Driver
Casa Logistics (Amazon)
01.2022 - 12.2022
Front Desk Agent
Laguna Cliffs Marriott Resort & Spa
01.2021 - 01.2022
Stocker/Boxer (Seasonal Hire)
Costco Wholesale
01.2019 - 12.2019
Food Service
Subway Restaurants
01.2014 - 01.2020
Salesperson
Vector Marketing
01.2013 - 12.2013
Accounting Intern
Dale R. Howe, CPA
01.2010 - Current
Associate Degree - Arts, and General Education
Saddleback College
Diploma/GED - General Studies
Dana Hills High School
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