Connor Murphy
Pendleton,SC
Summary
Sales professional with proven expertise in appointment setting and inside sales. Consistently achieves performance targets while ensuring high levels of customer satisfaction. Proficient in objection handling, relationship building, and effective problem-solving techniques.
Overview
7
7
years of professional experience
Work History
Call Center Agent
Erie Home
Remote
02.2023 - Current
- Schedule sales appointments with homeowners by following established scripts and using specific objection rebuttals for different types of calls
- Consistently achieve bonuses through positive attitude and showing up everyday ready to perform
- Effectively manage responsibilities by using strong time management skills to increase productivity
- Proficiently use CRM system and resolve any technical issues to ensure customer satisfaction
- Collaborate with team members and lead by example to increase appoints set and sales
Pro Shop Attendant
The Club at Bookstone
Anderson, SC
04.2022 - 02.2023
- Quickly developed relationships with members and customers in order to satisfy their needs and upsell them on any promotions or products
- Maintain product knowledge of all golf accessories and use persuasion skills to sell more product
- Help promote tournaments and events with marketing skills both online and in person
- Greet and check in all customers, taking care of any of their needs and creating a fun and exciting environment
Inside Sales Intern
ParaPRO
Carmel, IN
05.2019 - 08.2019
- Used account management skills to grow relationships with doctor's offices by finding the needs of their offices and keeping detailed notes for future callbacks
- Cold called 60+ offices per day while using relationship building skills to get past gatekeepers and talk directly with decision makers
- Identified pain points to lead customers in the right direction to gain majority market share nationwide for the first time in company history
- Effectively handle objections by understanding the objection completely and appropriately responding
Education
High School Diploma -
Westfield High School
WestfieldSkills
- Qualifying new leads
- Objection handling
- CRM systems
- Time management
- Effective communication
- Persuasion techniques
Timeline
Call Center Agent
Erie Home
02.2023 - Current
Pro Shop Attendant
The Club at Bookstone
04.2022 - 02.2023
Inside Sales Intern
ParaPRO
05.2019 - 08.2019
High School Diploma -
Westfield High School